I've got you covered, @gatubewelder0187.
Have you set up the instant deposit feature already? Setting it up can be done with ease. Let me walk you through the steps.
- In QuickBooks, go to the Sales menu and select the Deposits tab.
- Click Get set up in the instant deposit banner. You'll only see this option if you're eligible.
- Follow the onscreen steps and enter your debit card info.
- When you get the confirmation code, enter it to verify the account.
For more info, please proceed to Steps 1-2 of this article: Get set up for instant deposits.
Once confirmed, request a one-time instant deposit before 3 PM PT to get your money on the same day. After 3 PM PT, we process any remaining payments at the normal speed. Follow along below to get it done right away:
- Navigate to the Sales menu
- Click the Deposits tab.
- Select Get it now in the instant deposit section.
- Review the total and associated fees.
- When you're ready, hit Get it now.
If it doesn't work, this may be a browser-related problem. Let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. Refer to these shortcut keys to open an incognito window in all supported browsers:
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
If it's responsive, you may have accumulated too much historical data in your browser. I'd recommend clearing the cache so you can access QuickBooks with a clean slate. Alternatively, you can use a different supported browser.
Also, I've added this helpful article to further help you with this instant deposit issue in QBO: Get help with instant deposits.
Please let me know how these steps turn out and if you have other concerns about requesting for instant deposit in QBO. I'll be around whenever you need additional help. Take care always.
