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kimjohnson717
Level 1

Anyone else having issues with EVERY SINGLE DIRECT DEPOSIT not going to employees??

I processed payroll on Tuesday, April 27 for Friday, April 30 and not one employee received their direct deposit.
3 Comments 3
LJDomos
Level 3

Anyone else having issues with EVERY SINGLE DIRECT DEPOSIT not going to employees??

cmcplumbing
Level 1

Anyone else having issues with EVERY SINGLE DIRECT DEPOSIT not going to employees??

I am waiting to hear a response with an estimated time of resolution.  

Mich_S
QuickBooks Team

Anyone else having issues with EVERY SINGLE DIRECT DEPOSIT not going to employees??

Hello, @cmcplumbing.

 

Thank you for reporting this in the community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal.  We expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.


Please hit the Reply button if you have further questions. Have a great weekend and stay safe!
 

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