Hello there, markswashing.
You came to the right place. I'd love to offer my assistance in regards to updating the billing information that's set up for your account.
To change the payment method for QuickBooks Online account, here's how:
- Click the Gear Icon.
- Go to Account and Settings.
- Select Billing & Subscription.
- Enter the credit card information. (Card number, name on card, expiration date, and security code.)
- Make sure to verify the billing address in QuickBooks Online is the same billing address on the credit card statement.
- Click Save Changes.
For additional reference, please check this article: Update payment method for QuickBooks Online subscription.
If you need further assistance with the steps from our phone support, you can reach them through this link: Get help with QuickBooks Online.
This will get you on the right track. Don't hesitate to leave a comment by clicking the Reply button below if you have other concerns about updating payment method. Have a good one.