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dj44
Level 1

Is anyone else having a problem with Payroll Direct Deposits?

We have multiple companies and today is payday...none of our employees have received their deposits and Intuit is unavailable by phone or chat. Is anyone else having this problem?
3 Comments 3
jamie28
Level 2

Is anyone else having a problem with Payroll Direct Deposits?

Yes we have the same issue! I cant believe QB closed down the chat and calls. Hopefully this will be fixed ASAP employees need their $.

dj44
Level 1

Is anyone else having a problem with Payroll Direct Deposits?

Now my payroll shows that is has run but I have to print checks. This is crazy...my employees aren’t even local. 

FritzF
Moderator

Is anyone else having a problem with Payroll Direct Deposits?

Hi, dj44 and jamie28.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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