I've got some information to help you ensure classes are assigned correctly to your payroll transactions in QuickBooks Online Payroll (QBOP), @adminESI.
I recognize the issues when a new feature doesn't perform as expected, especially when you're eager to use it. Since the classes didn't show after running payroll, you can apply them retroactively to your paychecks.
To do that:
- Go to Payroll and select Employees.
- Click the Paycheck list button.
- Locate the paycheck and click the Dropdown icon under the Action column. Then, Edit.
- Select Edit classes & projects.
- Choose a class in each line item under the Class column and click Confirm.
For direct deposit checks, you'll need to create a journal entry to account for the missing class. I recommend consulting your accountant for the appropriate accounts to use. If you're not associated with one, visit our ProAdvisor page to look for an accounting professional near your area.
If the issue persists, I recommend contacting our customer support team. They're well-equipped to assist you further in applying classes to your payroll transactions.
Furthermore, I encourage you to invite your employees to QuickBooks Workforce, so they have access to their pay stubs and W-2s when made available.
Post your questions below if you have clarifications about the new payroll classes feature in QBOP. The Community team is always committed to provide reliable answers. Take care.
