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Level 1

Does Windows 10 not run my version of Quickbooks 2009?

I currently run Quickbooks Pro 2009 on my laptop (Windows 7).  I need to replace my computer soon and have read that Windows 10 does not support QB2009.  If this is true and I have to purchase a newer version, how can i transfer my company database to the new computer?

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Best answer 12-10-2018

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Level 7

It's true, Windows 10 is compatible only with QB 2015 and...

It's true, Windows 10 is compatible only with QB 2015 and later, you should opt for 2017 and get the extra 2 years of support.

It is best to "step up" the conversion, e.g., from 2009 to 2012 to 2015 to 2017, to avoid problems with your file.  If you cannot do that, you can try the conversion yourself and if you have problems ask Intuit for help; they should do it for no extra fee.

Install 2017 on the new computer.  On the old one, run Verify, then Rebuild, the Backup.  Save the backup to a flash drive.  On the new computer, copy from the flash drive to your hard drive.  In 2017, click File > Open or Restore > Restore backup.

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Highlighted
Level 7

It's true, Windows 10 is compatible only with QB 2015 and...

It's true, Windows 10 is compatible only with QB 2015 and later, you should opt for 2017 and get the extra 2 years of support.

It is best to "step up" the conversion, e.g., from 2009 to 2012 to 2015 to 2017, to avoid problems with your file.  If you cannot do that, you can try the conversion yourself and if you have problems ask Intuit for help; they should do it for no extra fee.

Install 2017 on the new computer.  On the old one, run Verify, then Rebuild, the Backup.  Save the backup to a flash drive.  On the new computer, copy from the flash drive to your hard drive.  In 2017, click File > Open or Restore > Restore backup.

View solution in original post

Level 1

Thank you!

Thank you!
Level 7

You're welcome.

You're welcome.
Level 1

Yes you can install Quickbooks 2009 on Windows 10.  Just...

Yes you can install Quickbooks 2009 on Windows 10.  Just download and install .NET 2 and .NETFX64.exe from Microsoft or from your original disc.   I have QB2009 running on a fresh install of Win 10 Pro 1709.

Level 1

Re: It's true, Windows 10 is compatible only with QB 2015 and...

Hello, 

Follow up question to your reply.

If I want to follow the step up, how do I get license numbers for the intermediate versions? i.e. I can download QB2012 and QB 2015, but not install due to lack of license info. Any thoughts?

Thanks,

Burny

Level 1

Re: It's true, Windows 10 is compatible only with QB 2015 and...

Update: I was able to load a backup Copy of my QB 2009 company without any issues into Quickbooks 2019. 

QuickBooks Team

Re: It's true, Windows 10 is compatible only with QB 2015 and...

Hi there, Burny.

 

Good to see you here in QuickBooks Community. I'm here to help and guide you on how to locate the license number of your QuickBooks Desktop. 

 

Good Job for installing your QuickBooks version, you can find the license number on the sticker with your CD. You may also click the Help menu bar of your QuickBooks Desktop, choose the Manage My License option and select Change My License NumberCapture.PNG

 

The other option is, you can press F2 key in your keyboard and it will show the Product Information with your License numberCapture1.PNG

 

In addition, QuickBooks 2012 and 2015 versions are supported only until May 31, 2016. You can check this article to learn more about QuickBooks Desktop service discontinuation (Disco) policy and upgrade information.

 

I also recommend calling our QuickBooks Desktop Support Team to further assist your further on how to upgrade QuickBooks version.

 

Here's how to contact our support: 

  1. Click this link: https://quickbooks.intuit.com/community/Getting-Started/Contact-QuickBooks-Desktop-support/m-p/18603....
  2. Select the version of QuickBooks, click Contact Us.
  3. Type-in Technical Support on the search bar.
  4. And click Get the Phone number below.

You may also follow this article for the detailed instructions on how to Install QuickBooks Desktop

 

Don't hesitate to leave a comment below if you have additional concerns about activating QuickBooks. I'm always here to help you out. 

Level 1

Re: It's true, Windows 10 is compatible only with QB 2015 and...

Please for the love of God someone point me to some place I can download POS v8 which i believe is the 2009 version. i dont want to waste money upgrading

QuickBooks Team

Re: It's true, Windows 10 is compatible only with QB 2015 and...

Hi Ajmulakel87,

 

Point of Sale version 2009 is not available for download. You'll want to visit our website to download for a free trial of the latest versions: https://quickbooks.intuit.com/point-of-sale/compare/

 

This article is also a good reference: Download QuickBooks Desktop Point of Sale.

 

We're always if you need help with anything else.

Level 1

Re: Yes you can install Quickbooks 2009 on Windows 10. Just...

I added the DotNet 2 via control panel and installed Quickbooks Premier 2010 with no issues.

I had disallowed the main QB program in the firewall, but it went to the intuit site to activate so whatever. Life is good again.

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