Yes, you can print checks using Firefox, @newyorktutor. Let's resolve the printing alignment issue first so you can print them successfully and get back to business with ease.
Can you share what happens when you try to print the checks? Did you encounter any error messages? If so, you can add them below so we can check for any reported issues. Please know that any details added will help us provide an accurate solution for you.
QuickBooks Online supports multiple browsers, such as Mozilla Firefox, Google Chrome, and Microsoft Edge. Thus, QuickBooks supports the two versions of browsers you mentioned.
In this case, would you mind attempting to do this in your Firefox or Chrome? You can also try printing your checks using a private browser. This way, we can verify if the issue you’re experiencing is browser-related. If it works, go back to your regular browser and clear its cache so QuickBooks will perform efficiently.
If the issue persists, let’s load some blank paper into your printer for your test prints. This way, you won’t waste actual checks when adjusting the check alignment.
- Select + New.
- Select Print checks.
- Select Print setup.
- Select your check type, voucher, or standard.
- Select View preview and print sample. Then select Print.
- Follow the on-screen steps to finish printing your sample check.
- Put the sample print under a blank check. See if they line up correctly.
You'll want to check out this article to learn more about how to set up printing settings: Configure your print settings for printing checks in QuickBooks Online.
Aside from that, it would also best to update Adobe Reader/Acrobat to the latest version or repair your Adobe installation. This fixes most printing problems in QuickBooks Online.
I'm adding these articles for other troubleshooting steps:
Please keep me posted if you need further help about printing checks in QBO. I'll be here to assist you in any way I can. Take care.
