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WasherGuy
Level 2

QB Desktop for Mac on Sonoma

Is there any update on when patches will be available so that QB can run on Mac OS Sonoma?

20 Comments 20
Fiat Lux - ASIA
Level 15

QB Desktop for Mac on Sonoma

Which year version do you have? As far as I know, until this morning they have released the patch for QBD 2021-2023. Users also report that they can run QBD 2024 on Sonoma.

WasherGuy
Level 2

QB Desktop for Mac on Sonoma

2019

Fiat Lux - ASIA
Level 15

QB Desktop for Mac on Sonoma

QBD 2019 is outdated. I am not sure they will release any patch for it. You can wait until next week to make sure. Ultimately you may want to consider using the trial version of QBD 2023 to have time to consider your options later.

FateCandylaneT
QuickBooks Team

QB Desktop for Mac on Sonoma

It's great to have you here with us today, WasherGuy. I've got insights to share about the MacOS Sonoma for QuickBooks Desktop (QBDT) Mac.

 

Currently, Intuit is working to deliver compatibility patches for all of our supported (2021, 2022, 2023, 2024) versions of QuickBooks for Mac as soon as possible. We want you to have a seamless experience once these patches are available so you can efficiently navigate and manage your account.

 

Since you're using the QBDT 2019 version, we recommend downgrading your OS to continue using QBDT Mac smoothly or upgrading your desktop file to the latest version. 

 

Just in case you want to know more about QuickBooks for Mac, you can check out this for more guidance: QuickBooks Mac Plus User’s Guide.

 

We'll be available any time in this thread if you have additional queries or require further assistance when managing your file. Feel free to let us know in the comment below. Keep safe!

WasherGuy
Level 2

QB Desktop for Mac on Sonoma

I understand that 2019 is an older version.  That said it has performed flawlessly and myself and many others continue to rely on it.  Many of us small business owners like QB 2019 for its reliability and the fact that there are no ongoing subscription fees.  Upgrading will force us to either pay Quickbooks subscriber fees or go in search of other options.

 

I will wait until early next week to see if a patch comes through.  I strongly urge the Quckbooks team to please update the software for the 2019 version.

WasherGuy
Level 2

QB Desktop for Mac on Sonoma

Myself and many other small business owners have relied on QB 2019 which up until now has performed flawlessly.  The suggested solutions force us into a subscriber model that will cost us every year.

 

I strongly urge the Quickbooks team to patch QB Desktop for Mac 2019 so it can operate with the Sonoma Mac OS.

Fiat Lux - ASIA
Level 15

QB Desktop for Mac on Sonoma

@WasherGuy 

The suggested solutions force us into a subscriber model that will cost us every year.

 

Last resort, if you don't mind to use the trial version of QB Desktop Windows, you can use it for good on Parallels.

smlbz
Level 1

QB Desktop for Mac on Sonoma

Help! I'm in the same boat as others regarding QB and Mac Sonoma. I have 2020 and can't open the Home page. It keeps crashing! How can I override it? 

DTMacTeam_Ben
Level 3

QB Desktop for Mac on Sonoma

Hi @smlbz - Try these steps:

 

  1. 1) To get the app to launch without opening any company file hold down the option key while launching the app. This prevents QuickBooks form opening your previously used company file.
  2. 2) Then select your company file from the "No Company Open" Window.  Hold down the command key while opening the file. This prevents the last used windows from opening.
  3. 3) Then go into QuickBooks->Preferences. Select the Toolbar & Tabs icon in the 3rd row down and then uncheck the Use Tabbed Windows checkbox.
  4. 4) Avoid opening the home page.
QueenC
Moderator

QB Desktop for Mac on Sonoma

I understand how frustrating and inconvenient it must be for you to encounter these issues with Quickbooks for Mac, @smlbz. I can sense your frustration and the difficulty in maintaining patience while waiting for a resolution.

Allow me to share additional information about this issue and provide clarifications.

 

Upon checking here, we've been receiving similar reports about customers like you who are unable to open company files in QB Mac on Sonoma. According to our latest update, customers who have already installed the patches should not encounter any compatibility issues.

 

Also, it's worth noting that only the supported version will be able to receive the new patches. That means QuickBooks Desktop versions 2020 and older won't be included. That being said, you may want to consider downgrading your OS to continue using QBDT Mac smoothly or upgrading your desktop subscription.

 

Moreover, I've included these articles to help you learn what's new in QuickBooks Desktop 2024 and find out what your computer needs for the best experience: 

 

 

Thank you for your understanding and trust in our support. Should you have any further questions or require additional assistance about this issue, please do not hesitate to reach out. I'm here to support you all the way and provide the information you need. Keep safe. 

felyne
Level 1

QB Desktop for Mac on Sonoma

Will there be any updates for QB 2020? 

4Gal
Level 10

QB Desktop for Mac on Sonoma

@felyne 

Apple has released Sonoma 14.1 a few days ago. Try updating your MacOS.

JessT
Moderator

QB Desktop for Mac on Sonoma

A BIG Thank you for joining the conversation, felyne.

A patch has been released to address the compatibility problem with Mc OS Sonoma. The users will only need to update QuickBooks. However, it is important to note that this patch is only for the supported versions from 2021 to 2024. You can consider 4Gal's suggestion..

Let me know if yo have other questions in mind. Take care and have a good one!

sfeld
Level 1

QB Desktop for Mac on Sonoma

Why was no patch created for Quickbooks for Mac 2020?  This software is less than 3 years old.  The compatibility problem should not be the fault of the consumer.

4Gal
Level 10

QB Desktop for Mac on Sonoma

@sfeld 

QBD 2020 has been outdated since last May and they will not release any more patches. You can run QBD 2020 on Sonoma 4.1 currently but your QB may crash again once Apple releases a newer update for Sonoma..If that happens, you can use a workaround to continue running QBD on your Mac. You can check the following reference for discontinuation of QBD 2021 to understand their 3-years policy.

https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-deskto...

 

sfeld
Level 1

QB Desktop for Mac on Sonoma

Can I buy a copy of Quickbooks 2022 or 2023 without a yearly renewal?  I have a very small business with only 10-15 transactions per month.  That being the case, $550 per year is unreasonable for me to pay.

 

If you don't have a solution for me, I will probably stop using the product.  Obviously, smaller customers are no longer part of your business model.

Fiat Lux - ASIA
Level 15

QB Desktop for Mac on Sonoma

@sfeld 

Contact me in private and we can share a few option to run QB on your Mac.

sfeld
Level 1

QB Desktop for Mac on Sonoma

please give me your email address or I can be reached at [email address removed].

 

Thank you.

JessT
Moderator

QB Desktop for Mac on Sonoma

Hi sfeld,

 

Welcome, and thank you for expressing your sentiments on the pricing structure of QuickBooks Desktop products. I understand your concern about it and how it may not fit the needs of your business.

 

Know QuickBooks Desktop now on a subscription-based model with a yearly renewal. As a result, there is no longer an option for a desktop version that doesn't require yearly renewal. Additionally, QuickBooks 2022 will soon become obsolete, so I cannot recommend this for you.

 

We also the the QuickBooks Online modes that you can as a alternative. Please check out the list of plans and their features: https://quickbooks.intuit.com/pricing/.

 

If you have other concerns, please don't hesitate to go back to this thread. Take care and have a good one!

Fiat Lux - ASIA
Level 15

QB Desktop for Mac on Sonoma

@sfeld 

Click on my profile name and you will find our website address to send an email to. 

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