For majority of my clients, I personally process (ACH) payments once a month.

I have processed a payment through online bookkeeping account and cleared the invoice.

A week later funds was transferred to my bank account as a batch (multiple invoice payments),  some invoices in my bookkeeping account reflected as "Deposited" as should be and some did not, It is showing as "Undeposited". How do I change Undeposit to Deposit. 

Note: I did receive the correct amount of payment per client, the total payment amount as a batch was deposited to the bank, I was able to reconcile the month in my QB. 

I have tried several methods mentioned here on your site to trouble shoot the situation. Unfortunately, I was not able to successfully make the proper changes.  Perhaps there is another method to resolve this issue? 

Mona

It seems like there are double tracking of payments, Mona.

If you've created a payment for the invoice already, you'll have to match the deposit to the payment instead of adding it.

Here's how:

1. Click Banking, then choose Banking.
2. Go to the For Review tab.
3. Choose the downloaded transaction/deposit, then click to open.
4. Choose Find match.
5. Choose the payment, then click Save.

I've got you an article for future reference: How to add and match downloaded banking transactions.

You can always get back to this thread if you need more help. Have a great one! 

I can help you clear the amounts on the undeposited funds in QBO, @Rohit.

Undeposited Funds is created to hold funds until you are ready to deposit them. It serves as the default Deposit To account when you receive payments, use a payment item on an invoice, or enter a sales receipt.

To clear the amounts, you have to create a deposit transaction:

1. On the top menu, click the Create (Plus) icon and choose Bank Deposit.
2. Select the correct account, date, Currency, transactions and more.
3. Click Save and close.

To learn more about this, you can refer to this article: Record and Manage Bank Deposits in QuickBooks Online.

Let me know if there's anything else you need or you have follow-up concerns. I'm still here to help you more.

Dear HoneyLynn_G

Thank you for your prompt reply.

It was very useful information for me and I understood. Is there any other way to clean up undeposited fund apart from?

Thanks

Rohit

It's nice to hear back from you, @Rohit.

You are very much welcome with the steps. I'm happy I came across your post and was able to address your concern. 

As a confirmation, the only way to clear the undeposited fund is by depositing the amounts to your desired accounts. Meanwhile, I'm adding some more references about QBO. It provides the current updates and tutorials.

• Help articles for QBO
• All QuickBooks Tutorials
• QuickBooks Blog

Should you have any other questions that I can help you with, feel free to mention me on your posts. It's my pleasure to help you get back on your working track anytime. Cheering you a great weekend!

I accidentally clicked add instead of match.  How can I fix this?

I already clicked add instead of match.  How can I fix this?

Hi there, @dgarcia611!

You can undo your transactions accidentally added into your register so you can match them to your existing transactions instead. I'm here to help you accomplish this.

1. Go to Banking.
2. Under Bank and Credit Cards, select you bank or credit card account.
3. Select the Reviewed tab.
4. Find your transactions accidentally added into your register.
5. On the ACTION column, select Undo.

Once completed, you can go back to the For Review tab and match your transactions to your existing records from there.

Lastly, I've also added this helpful article in case you want to review your transactions after matching them: Find, Review, and Edit Transactions in your Account Register.

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.