Question

Is QuickBooks Enterprise Solutions the same as QuickBooks Enterprise Solutions: Accountant?

Forum|Forum|5 years ago
October 4, 2020
10 replies
64 views

1. We have Intuit QuickBooks Enterprise Solutions: Accountant 18.0 that we are currently using on a Win7 computer. Unfortunately, the computer was compromised by Malware that we are having tons of issues. But we have the backup intact.

2. We have an active QuickBooks Enterprise Gold edition Standard - Latest Version.

3. First, we downloaded and installed Version 18.0 from CAMPS to a new Windows 10 Pro 2004 compter. Restored the working backup. However, we have noticed that it is Intuit QuickBooks Enterprise Solutions 18.0. (No Accountant tag like above). Is it the same program? (Pls see attached images)

4. We have Payroll Subscription.

The reason why we are asking is because we cannot generate the new PPP Cash Compensation and PPP Average Monthly Payroll Cost reports. We are not sure if there will be such conflicts; if they were indeed different versions. We have tried all Enterprise Versions 19, 20 and the most recent 21 with the same issues.

Will appreciate any help. Thanks.

QuickBooks Enterprise Suite

Rubielyn_J

Level 8

QuickBooks Enterprise Solutions has a different feature with QuickBooks Enterprise: Accountant, @deoguard.

QuickBooks Enterprise is used for a huge amount of transactional data. QuickBooks Enterprise: Accountant is designed specifically for bookkeepers and accountants.

However, both versions of QuickBooks can pull up the PPP Average Monthly Payroll Cost reports.

To learn more about Payroll Costs for the PPP Loan Forgiveness Determination report, you may check this article: Learn how to download your Payroll Costs for PPP Loan Forgiveness Determination report.

Please fill me in if you have other concerns. I'm always here to help. Have a great day.

D

deoguardAuthor

Thanks for that reply. In that case, should the backup company file coming from the ENTERPRISE ACCOUNTANT version work without issues on the ENTERPRISE versions? Because up to now, we cannot resolve the issue not being able to run PPP reports. Have tried all versions of ENTERPRISE coming from intuit download thru our subscription. We cannot obtain an Installer for the ENTERPRISE ACCOUNTANT. What we had was a major upgrade from ENTERPRISE ACCOUNTANT 15.0 but that computer is now compromised.

R

Rea_M

Level 10

Yes, the backup company file from the Enterprise Accountant works without issues on any other QuickBooks Desktop (QBDT) versions, @deoguard.

The PPP reports are accessible through the Reports menu in all QBDT edition. Please see the screenshot below.

However, since you already upgraded your QBDT Enterprise Accountant version and used a variety of Enterprise Solutions (ES) editions but still your issue about pulling up the PPP Cash Compensation and Average Monthly Payroll Cost reports continue, I'd recommend contacting our Customer Care team. They can further investigate the cause of this matter and guide you with a fix.

Please note that we have updated our support options for QBDT. Our representatives are available through chat to accommodate all our customer's concerns effectively. Here's how:

Go to the Help menu.
Select QuickBooks Desktop Help.
On the pop-up screen, select Contact us.
Click the Search for Something else button.
Type in your concern in the Ask us anything box.
Click Search. Then, scroll down to get your contact options.

You'll have to know the company file compatibility in QBDT. This is to avoid issues and errors when you upgrade the program. To learn more about this, kindly refer to this article: Company file compatibility with QuickBooks Desktop. It also includes reminders and terminologies to name a few.

Please let me know if you have other concerns. I'm just around to help. Take care always.

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