Question

Contractor Expenses not showing Project Summary

Forum|Forum|5 years ago
December 3, 2020
15 replies
67 views

Contractor expense costs are not showing in Project Summary page. When you open the Project it does show the contractor costs but those costs are not in the Project Summary total throwing off the Profit Margin percentage.

QuickBooks Online

Jen_D

Level 8

Thanks for visiting our forum, @Ceflick10,

Have you tried opening your account in a web browser and checking if the Cost is showing there?

This will help check if this issue is caused by the large data in the cache. It stores your browsing activity and will constantly overwrite itself without deleting the old stuff. This will likely cause QuickBooks to function poorly.

The private window will not save any history making it a good place to identify browser problems. To start incognito mode, use these keyboard shortcuts:

Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N

If you no longer see this alert in private browsing, clear the browser's cache. This will help delete the history of the browser, so you can start in a clean slate.

I'm adding this article about the Projects feature in QuickBooks Online: Track income, costs, and profitability by project.

Let me know how it goes in the comments. I'll be right here if you need anything else about Projects. Have a good one!

J

Jnog

This answer does not help. I have same issues.

S

Skilform

Solution is here!!!

5 phone calls and many internet search. Solution came from QB but this time those hard to get knowledgeable customer support person. Roj E called me from QB and she did investigation before calling me. Solution is simple just go to your project tab and on the right side drop down menu if not showing PAYROLL EXPENSES click to that. all the expenses under Payroll Expenses will show up. Only issue is if your expenses are classified as Hourly Cost than you have to go to Project Reports.

Amper, thanks for posting this and sorry for opening an old thread, couldn't find anything more recent.

I'm still having issues with how expenses are shown on the project summary page and in project profitability reports. When choosing the 'Hourly Costs' option I get all expenses related to employee time and some other expenses (like printing costs that we pass through to our clients), and when I choose the 'Payroll Expenses' option the employee time entries disappear and everything else pops on, but there is some duplication of expenses (for example, the printing costs mentioned earlier).

Is there no way to simply turn all expenses on? As it stands in order to accurately track project profitability I have to run two separate summaries/reports, filter out the duplicate expense entries, then manually calculate my profit percentage. Really defeats the purpose of being able to track all of this stuff right in quickbooks and makes me want to explore other software options tbh.

Maybe I'm just missing the right workaround to be able to track these things how I want? Thanks in advance to anyone who can provide any insight!