Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
December 11, 2018
Solved

How do I customize or change my invoice template in QuickBooks Online?

  • December 11, 2018
  • 79 replies
  • 1906 views
No text available
Best answer by cody_a

You can customize your QuickBooks Online invoice template from inside any invoice or from your settings — here's how to do both. 

 

Option 1: Edit while working on an invoice

Open a new or existing invoice, then select ⚙ Manage on the right side of the form. From there:

 

  • Select Customization to turn fields on or off.
  • Select Design to choose a template style, font, and color scheme.
  • Select Edit company on the form to update your business name, address, or logo.

 

Changes you make here apply going forward and are visible when you select Print or download to preview.

 

Option 2: Create or edit a template in Custom Form Styles

 

  1. Go to Settings ⚙, then select Custom form styles.
  2. To create a new template, select New style, then select Invoice.
  3. To edit an existing template, select Edit next to the one you want.
  4. Use the Design tab to update the template name, logo, color, font, and layout.
  5. Use the Content tab to adjust the header, body, and footer — including which columns display (quantity, rate, amount, etc.).
  6. Select Done when finished.

 

How to set a default template

The modernized template is the default in QuickBooks Online. To switch your default to the standard template:

 

  1. Open a new invoice and select ⚙ Manage.
  2. Under Design, select Remove default from the modernized template section.
  3. Select Add/Edit on the standard template, make any changes, and select Done.

 

Note: Only the standard template can be set as a default. Other custom templates can be selected per invoice using the Design dropdown under ⚙ Manage, but they won't apply automatically to every new invoice.

 

How to adjust column widths and names

 

  1. Go to Settings ⚙, then select Custom form styles.
  2. Select Edit on an existing template, then select the Content tab.
  3. On the visual preview, select the section of the form that shows a list of products.
  4. Select Edit labels and widths.
  5. Use sliders to adjust column widths, check which columns to show, and rename them as needed.
  6. Select Done.

 

How to add custom fields to your invoice

 

  1. Go to Settings ⚙, then Custom fields.
  2. Select Add custom field. If you want to edit an existing custom field, next to it, select Edit.
  3. Name the field and select a data type from the ▼ dropdown.
  4. Select Transaction, then check the box next to Invoice and turn on Print on form.
  5. Select Save.

 

How to update your logo and company info

  1. Go to Settings ⚙, then select Account and settings.
  2. To edit your company logo, select the pencil icon on the logo. Then select an image from your computer, and select Open to update the logo.
  3. Select each field to update that company info as needed. Then select Done

 

Note: Changes to your company info affect all future invoices and estimates, and update your customer information across QuickBooks.

 

A few important things to know

  • Message to customer is shared across all templates. This field pulls from your company-level message settings, so updating it in one template updates all of them. Different messages per template aren't currently supported.
  • Mobile app: For the best experience managing invoice templates, use QuickBooks Online on a web browser. Template customization options in the mobile app are limited.
  • Don't see the Edit option? If you only see Delete and Rename, your user account may not have full Company Settings permissions. Ask your QuickBooks admin to update your user role.

 

Helpful resources:

 

Got more questions about invoice templates? Drop a reply below, we're happy to help.

79 replies

Level 5
December 11, 2018

On the invoice window there is a popup menu near the top where you can choose from the templates or edit the existing one. 

January 28, 2019

 It only gives me one template to choose from. Also if I try to edit it, it only lets me edit my logo. 

QuickBooks Team
January 29, 2019

Thanks for visiting the QuickBooks Community, Micheal.


I want to ensure you’re able to select another invoice template and customize it seamlessly.


I have a few steps you can try to fix the issue. Let's make sure that your QuickBooks for Mac is updated to the latest release. This helps resolve any issues you encounter while using the software.


Here's how:

 

  1. Go to QuickBooks.
  2. Click Check for QuickBooks Updates.
  3. Click Install and Relaunch.

When the update is complete QuickBooks Desktop for Mac will automatically open. To manually update the software, follow the steps outlined in this article and go directly to the Manual update section: QuickBooks Mac Desktop.

 

Let me know how it goes by leaving a comment below. I'll get back to make sure this is taken care of. Have a good one.

 

June 8, 2020

I'm having the same issue in QBO.  Have already created new templates without a problem but they are not accessible when I create a new one.  I'd like to be able to toggle between templates but am only able to name one as a default.  Please advise.  

Anna S
June 8, 2020

Thanks for joining the thread, @Ta70.

 

I hope you're having a successful week so far. You can toggle between your created templates when you create an invoice by pushing the Customize button at the bottom of the screen. This will allow you to see all the different styles and custom templates you've made (see screenshot below).

 

 

 

 

You also want to keep in mind that once you use a template that's not set as default, you'll have to manually recreate the template if you're going to use it again. However, I'll let our Engineering team know about your idea to have more than one default template and switch between one or more. Your concept will then be considered for future QuickBooks updates.

 

I'm only a few clicks away if you have any other questions. Enjoy the rest of your week!

October 7, 2020

Hello,

 

So I already have a custom template, that I would like to edit.  However, I do not have the option to edit.  Only to delete, and rename.  Please help.

MariaSoledadG
QuickBooks Team
October 8, 2020

Being able to show the top portion of your invoice is a great feature, LRABITO.

 

Custom form styles are available for you in QuickBooks Online (QBO).

 

For now, the only way to show your logo on every page of your invoice is to create a customized template and import them in QuickBooks Online (QBO). You'll have to make sure all fields match the EZ Map fields defined for the import to be successful. This ensures that all the invoice information at the top will show on all the pages. I've added this article again for you to find the detailed steps: Import Custom Form Styles For Invoices Or Estimates.

 

For future reference, you can create a scheduled type of recurring template in QBO: Create Recurring Transactions in QuickBooks Online.

 

Feel free to touch base with us at any time if you need further assistance. I'll be right here to help you.

November 11, 2020

How do we revise the existing QUICKBOOKS template to include a line for "payment received".  Right now our invoices go out with only notations showing invoice and amount. 

We would also like to reconcile and have a "remaining balance" at the bottom. 

I am not sure if the standard invoice template has all of this. 

If it does - then we simply would have to add our logo and mailing address. 

Our bookkeeper does not believe that we can send invoices with these notations on the bill -  "payment received" and  "remaining balance" and still have our logo - if there is a solution, please provide specific instructions for our bookkeeper or a number of someone to call.

 

Thank you

January 22, 2021

So what can I say but "WOW!"  The worst customer service I ever experienced.  Texted customer service trying to find out how to get more than the one template that pops up on my Quickbook Self Employed page.  Told there was no other option but the one on the page.  Seems to differ from this information but...well... what can I say.   I think the rep wanted to leave for the day - when I told them I think based on what I see online they may be wrong, they simply suggested I drop quickbooks!  LOL .  Well, congrats, you lost a business account and probably many more.  Unreal, guys.   What a hot mess you guy are.

April 3, 2022

So.......I have been reading this thread.... There are to many people talking about different things!

Some of you are talking about, and replying to, the style type on the top of the actual invoice where you bill a client! some of you are talking about some settings gear that my computer system has, but my Quickbooks pro plus 2022 does not have! And you are all bouncing off each other taking about different items! 

 

Here is the issue i need help with:

 

When EMAILING an Invoice-

I have found under Edit>preferences>Send forms >>{Company Preferences Tab} >Invoice Template Name/ "set as default" (and make and set a Template as the "Default" 

Then I go to send the invoice, the cover page email is still, my last default that i send every month, even if i create a new template and set it as "The Default"!

 

There are NO "gears" for settings in my QBooks version!

 

Level 9
April 3, 2022

Hello @Catchog. I'll share details about invoice templates. 

 

You're on the right track! Changing the default template used when emailing invoices is found under your company preferences. Also the gear icon is only available for QuickBooks Online since you've mentioned that your using QuickBooks Desktop, you may follow the the troubleshooting steps below.

 

Since you've already created a sample default template and still change your settings, let's run the QuickBooks utility to determine why and get rid of it accordingly. I'll show you how.

 

A. To Rebuild Data

 

  1. Go to File.
  2. Click Utilities.
  3. Select Rebuild Data.
  4. Click OK.

 

B. To Verify Data

 

  1. Go to File.
  2. Click Utilities.
  3. Select Verify Data.
  4. Click OK.

 

Here's a link you can read to learn more about the troubleshooting steps: How to Fix Possible Data Damage on your Company File in QuickBooks Desktop?

 

However, we may need to continue our troubleshooting steps to fix the default template used if the tool above didn't perform any changes. Use this link for reference: Run Quick Fix my Program from the QuickBooks Tools Hub.

 

I'm adding this article with the topics you can use while recording the common customer transactions: The Customer Transaction Workflows in QuickBooks Desktop.

 

It'll always be my pleasure to help if you've got additional questions about QuickBooks invoices. Use the Reply option below and surely I'll be here ready to assist you. Take care and stay safe!

cody_a
cody_aCommunity ManagerAnswer
Community Manager
April 10, 2026

You can customize your QuickBooks Online invoice template from inside any invoice or from your settings — here's how to do both. 

 

Option 1: Edit while working on an invoice

Open a new or existing invoice, then select ⚙ Manage on the right side of the form. From there:

 

  • Select Customization to turn fields on or off.
  • Select Design to choose a template style, font, and color scheme.
  • Select Edit company on the form to update your business name, address, or logo.

 

Changes you make here apply going forward and are visible when you select Print or download to preview.

 

Option 2: Create or edit a template in Custom Form Styles

 

  1. Go to Settings ⚙, then select Custom form styles.
  2. To create a new template, select New style, then select Invoice.
  3. To edit an existing template, select Edit next to the one you want.
  4. Use the Design tab to update the template name, logo, color, font, and layout.
  5. Use the Content tab to adjust the header, body, and footer — including which columns display (quantity, rate, amount, etc.).
  6. Select Done when finished.

 

How to set a default template

The modernized template is the default in QuickBooks Online. To switch your default to the standard template:

 

  1. Open a new invoice and select ⚙ Manage.
  2. Under Design, select Remove default from the modernized template section.
  3. Select Add/Edit on the standard template, make any changes, and select Done.

 

Note: Only the standard template can be set as a default. Other custom templates can be selected per invoice using the Design dropdown under ⚙ Manage, but they won't apply automatically to every new invoice.

 

How to adjust column widths and names

 

  1. Go to Settings ⚙, then select Custom form styles.
  2. Select Edit on an existing template, then select the Content tab.
  3. On the visual preview, select the section of the form that shows a list of products.
  4. Select Edit labels and widths.
  5. Use sliders to adjust column widths, check which columns to show, and rename them as needed.
  6. Select Done.

 

How to add custom fields to your invoice

 

  1. Go to Settings ⚙, then Custom fields.
  2. Select Add custom field. If you want to edit an existing custom field, next to it, select Edit.
  3. Name the field and select a data type from the ▼ dropdown.
  4. Select Transaction, then check the box next to Invoice and turn on Print on form.
  5. Select Save.

 

How to update your logo and company info

  1. Go to Settings ⚙, then select Account and settings.
  2. To edit your company logo, select the pencil icon on the logo. Then select an image from your computer, and select Open to update the logo.
  3. Select each field to update that company info as needed. Then select Done

 

Note: Changes to your company info affect all future invoices and estimates, and update your customer information across QuickBooks.

 

A few important things to know

  • Message to customer is shared across all templates. This field pulls from your company-level message settings, so updating it in one template updates all of them. Different messages per template aren't currently supported.
  • Mobile app: For the best experience managing invoice templates, use QuickBooks Online on a web browser. Template customization options in the mobile app are limited.
  • Don't see the Edit option? If you only see Delete and Rename, your user account may not have full Company Settings permissions. Ask your QuickBooks admin to update your user role.

 

Helpful resources:

 

Got more questions about invoice templates? Drop a reply below, we're happy to help.