Is Quickbooks Online down again?

BSullivan · ‎January 06, 2020

I am getting 504 Gateway Time-out in all 3 of my companies...

Is anyone else having this issue?

debgardnercpa · ‎January 06, 2020

I'm getting the same error. Is QuickBooks working on the solution?

semocarwasher · ‎January 06, 2020

I am having same issue. Never happened to me before that I can recall. Cleared cache. Restarted computer. I love paying for these headaches on a monday morning.

BSullivan · ‎January 06, 2020

i wish i knew. this is the 2nd time this has happened in a few months.

They keep making changes to the format and i swear it is causing the issues.

kelsey4 · ‎January 06, 2020

Happening to me as well! Thought it was just me, but seems as it may be a QBO issue. Hope for a fix soon!

burtonresearch · ‎January 06, 2020

I just tweeted at them about it.

HL Food · ‎January 06, 2020

They have mine working now.

3ddentalprints · ‎January 06, 2020

Same error here also.

BSullivan · ‎January 06, 2020

Might be time to find another accounting solution. This down time is costing my companies money.

carolcpa · ‎January 06, 2020

Yes, I'm getting the same error code.

I've tried restarting my computer and logging in with Chrome, Edge and Explorer. The same "504 Gateway Time-Out" message shows up each time. I've been trying for about 35 minutes now.

I think QBO must be down.

srolon · ‎January 06, 2020

I am unable to login and so are my other coworkers. I am not getting a error message it just keeps cycling me through the login page.

debgardnercpa · ‎January 06, 2020

that's what happening to me now as well

BSullivan · ‎January 06, 2020

In Quickbooks Online, I went to "Help" and then clicked "Clear Cache" and I am now able to get back in.

CorryW · ‎January 06, 2020

I have been unable to log in all morning - and I need to get some work done!

CorryW · ‎January 06, 2020

Now getting the Quickbooks is Offline notice....def seems to be on their end.

3ddentalprints · ‎January 06, 2020

PROBLEM SOLVED!

I found a workaround I went to:

https://quickbooks.intuit.com/login/

In the middle of the page I clicked on LIVE Bookkeeping and then signed in this way and I have been able to work the last 20 minutes.

Maybe give it a try.

debgardnercpa · ‎January 06, 2020

just got in. hopefully it stays online. thanks Support

carolcpa · ‎January 06, 2020

I tried this and it worked! Thanks for the tip!

Kristine Mae · ‎January 06, 2020

Hello everyone,

This is already under investigation. Our engineers are working for a fix to be rolled out.

We'll keep you in the loop for any updates. You can also check this link for the status of this issue.

If there's anything else that we can do, please don't hesitate to let us know. We're around to help you.

kaseyanton · ‎January 06, 2020

Yes - we need this NOT to happen again!! My entire staff has been sitting around with nothing to do for hours!! This has to stop or another company will come in and take over that does not have these issues CONSTANTLY.

kelsey4 · ‎January 06, 2020

Do you have any time frame on a resolution??? This is really holding up a lot of business and causing huge issues!

3ddentalprints · ‎January 06, 2020

Try my link I posted it has been working for me that last hour

kelsey4 · ‎January 06, 2020

I tried that and unfortunately it is still giving me the "QuickBooks is offline, and we're working on it" error. :(

BSullivan · ‎January 06, 2020

i am getting the "Offline" message now too... This is so inefficient.

Anonymous · ‎January 06, 2020

Hello BSullivan,

We are aware of this issue where customers are getting error 504 (Bad Gateway) when attempting to log into their QuickBooks Online account. We are currently working on to get it fixed as soon as possible.

Thank you for your patience as we work through this. You can also follow this link to subscribe for the updates: http://status.quickbooks.intuit.com/incidents/gth329fb8w4z.

We're always here if you need anything else with your account.