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sales285
Level 1

Unable to download attachments export

Unable to export existing online QB data
1 Comment 1
MichelleBh
Moderator

Unable to download attachments export

My goal is to offer you an incomparable experience compared to your current one, @sales285

 

I'll make sure you can export your attachments in QuickBooks Online seamlessly. This way, you can use them outside your account. 

 

Before digging in, may I know if you received any errors? If so, can you share it with me in detail so I can double-check our reports? This way, I can provide the most suitable solution to help fix the export attachment concern. 

 

 In the meantime, I'd recommend doing some basic troubleshooting steps. QuickBooks can act weird when you have too much cache in your regular browser. This way, we can see if the problem is with the browser.

 

Here are the shortcuts for the keyboard:

 

  • Ctrl + Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)
  •  Control + Option + P (Safari)
  •  Ctrl + Shift + P (Microsoft Edge)

 

Once logged in, export the attachment again to verify if it's already performing well. If everything works fine, return to your regular browser and press CTRL+Shift+Delete on your keyboard to clear the cache.

 

Furthermore, if you require to export other data from your QBO account, you can visit this article for more detailed information: Export data, reports, lists, and more from QuickBooks Online. It includes steps on how to export non-posting transactions.

 

Lastly, browse the articles below to learn how to add attachments to the supplier profiles and other related matters:

 

 

Click Reply to add more information, and click the camera icon below to add screenshots. I'll make sure your concern is taken care of properly. I'll be looking forward to hearing from you, @sales285