Need help tracking down a payment

Hello there, royaltytransport.

I'd like to share and help you track payments inside QuickBooks.

You can use the Transaction List by Customer report to track a customer payment. I'll show you the steps how:

1. Go to Report on menu.
2. Under Sales and Customer, click on Transaction List by Customer.
3. Select the date range.
4. Click on Customize button.
5. Under Filter, select necessary details you want to include.
6. On Transaction Type, select All.
7. Select Run report.

On the other hand, if you're tracking a bill payment online, you can visit this article on how to check bill payment: Payment details and history in Online Bill Pay

I'll add these articles for more information about processing payments in QuickBooks Online:

• Enter bills and record bill payments in QuickBooks Online

• Record invoice payments in QuickBooks Online
   

Let me know if you have further questions about payments. I'll be here to help. Have a nice week!