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February 3, 2021
Question

Tax form employee number reported incorrectly

  • February 3, 2021
  • 1 reply
  • 0 views

Has anyone seen or better, found a resolution to the online software repeatedly reporting the number of employees incorrectly on tax forms (940/941/etc.)??

This issue started in 2019.  Have had the online software since started business in 2017 and have never changed the number of employees.

Amounts have been counted and auto-filled correctly, but often it will only report one employee when our business has always had two.

1 reply

Level 9
February 3, 2021

Hello there, htchirowell.

 

If both employees paid with a pay period that included the date of March 12 (for Q1), June 12 (for Q2), September 12 (for Q3), or December 12 (for Q4), they are counted on the tax form. 

 

To verify if the other employee should be on the form, we can run the Payroll Details report. Here's how:

 

  1. Go to Reports on the left panel.
  2. In the search field, Payroll Details.
  3. Make sure to set the date to the quarter you need.
  4. Then, double-check the pay period below the employee name.

 

If the number of employees is still incorrect, let's can contact our payroll specialist. They can look into your specific account in detail and see what's going. Log in to your QBO account and utilize the Help menu in the upper-right corner.

 

For additional details, you can check this article: How QuickBooks populates the 941

 

Please visit again if you have other questions. Take care and stay safe always.