want to know reason why super batch cancelled

You can check your email inbox for any automated status notifications from the clearing house regarding why your super batch payment was cancelled.

Also, ensure the payment date, amount, Biller code, and reference number are correct. A minor typo in the reference number, a mismatched total, or a late transfer prevents the clearing house from matching funds, triggering an automatic cancellation.

If all details are correct but the batch remains cancelled, you can reach out to our Payroll Support team to further investigate the cause and provide an appropriate resolution.

Let us know if you have other concerns.