QuickBooks Q&amp;A

Can I have multiple selling prices on a stock item

so a selling price to a distributor and a retail selling price

01

J

jakmaartens

Good dayI am looking for a Hotel booking App which links directly with Quick Books - suitable for South Africa?

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202

How do I create a copy company?

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232

Hi,I am busy transferring to QBO from QBDT 2020 Pro. I have subscribed to a bulk subscription for 5 QBO companies.  Last week I have exported the first company without any problems.Now when I try to export  a company to QBO I get the "You'll need to update your software" - message. I have tried to update multiple times.  I keep getting a File Doctor error #12007.When I go to the Utility > Repair file and network> Download File doctor,  it says intuit does not support this browser.  I am using the newest Google Chrome and have the latest Microsoft Edge installed as well.   I am stuck and don't know how to get this issue resolved.  I have already uninstalled my  QB Desktop 2020 and reinstalled it , still not working. Please advise!

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G

GeorgeMacD

Is there a list of field names? I want to include things like document totals in the body of a covering email.

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121

Is using the app an extra cost compared to using the online version from a desktop

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01

What is the number to get assistance that I can dial from South Africa. I have tried the OnLine help function but I am not getting my problem sorted.

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31

I have setup the Sales incorrectly how can I fix this

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01

Can you tell me why emails suddenly does not reach our clients even though it shows delivered. Some even started to bounce back, all email addresses is correct.

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41

Hi, how do I create a payslip for my employee

Payslip

101

Hi how do i set up workflows for payment reminders

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21

How to upgrade and import 'old' Quickbooks Desktop Company files to QBO?

Hi Community I have a client who needs to move from Quickbooks Pro 2016 to online and the process I used to follow with this was I would use a trial version of QB Desktop UK/Canada (2019/20) to upgrade and restore a backup of an old QB file and then export that data for QBO however I'm now unable to do this as the only trial version of Quickbooks I can find is US and when I restore a company file I get an error stating "The company file was not created in US Quickbooks" which means I am unable to proceed.I have also tried following Step 2 from the following guide: Move your QuickBooks Desktop file to QuickBooks Online But the link to the QuickBooks Desktop file restoration tool is also dead.  It would be highly appreciated if there's a solution to this since many entities in SA still use QB versions that came out prior 2018 and they still need to be able to access old information and writing it off is not an option.  

703

PDF invoice encryption

I see that Quickbooks does not add any kind of encryption to the PDFs that are generated for invoices. This is a legal requirement in South Africa for electronic tax invoices that they must have at least 128-bit encryption. This is the most basic of PDF encryption and doesn't prevent the recipient from opening it. Does Quickbooks have any intentions of adding encryption so invoices can be used legally in South Africa?

51

Cheque nombers are auto allocating and following from bill numbers. Is it opossible to delete the chq numbers or to swich off the auto allocation of chq numbers?

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41

Why struggle to have my bank statements (Standard Bank) synchronising to quickbooks? Is there no permanent solution? The bank indicates that its not their problem but QB

This has been happening ever since I migrated to QB online. I also use FNB, no problems at all since April 2021. Haven't updated my cashbook for 3 weeks. Please assist uegently

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(Error code: -81594, type: INVALID_REQUEST)

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111

Good day, My FNB accounts cannot update, FNB does not know how to solve the problem?

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141

How can i reinstate an old account made inactive

Plusfactor

Banking

how can I reinstate and old customer account and make active again

71

I'm still having an issue with automatic bank feeds. This has been a problem for over a month now and isn't getting resolved.Something isn't workingError (176).

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31

How to have an account number print on a Purchase Order

How do I add our vendor assigned account number to a purchase order? I have the account number field set up to print on the purchase order and it does appear in the purchase order screen, but the system does not automatically fill in the account number field on the purchase order screen. I would rather not have to remember all of my account numbers or have to open the vendor edit screen to copy the account number every time.

51

Hi,Can an invoice be captured on the system when it does not come up in a search?Why would it do this?

When I capture an invoice lets say the number is 49802 it states that the invoice number had been used, when I type that particular invoice number in on a search it does not come up?

41

How do we categorize reserves in our call account for VAT, PAYE & UIF that we transfer to our current account?

10

Only working on invoices and quotes

I need to set up a user that can only process invoices and quotes. They can not see outstanding balances for customers or edit customers. How can I do this ? 

32

D

douglas8

My customers signature does not appear on the invoice sent to the customer

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211

R