Sales & Customers

J'ai remboursé par erreur un client sur la facture du mois de février le 3 mars 2026

Product name missing from Sales Orders since the update. This makes the order incomplete and impossible for our suppliers to fill

I successfully removed the line and can see it in the estimate's outstanding section. I can also create a new invoice from the estimate, but I cannot add to an existing one. I have moved back to the old style with no luck. There is no billable item in the right hand pane.

I am trying to register a payment but looks like has a bug. The customer it's blank and doesn't allowed me to select one. There's someone having the same issues?

Client do not have the options to pay by credit card or know how to pay

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le nom du contact chez le client

If the Customer agrees to have the invoiced amount be paid by preauthorized payment, can I process the invoice and process the payment from the customer account

How can I set it up so that if someone is creating an invoice, and an item is out of stock, it tells them it it out?  I want it to show right on the invoice as opposed to looking at a report.  I'm sure the functionality is there but I'm new to Online and can't seem to figure out how to make it work 

AIDE SUR IMPORTATION DES DONNÉES

Recently, my quickbooks stopped sending invoices by email through outlook.says: Quickbooks Desktop is unable to send your emails to Outlook.Close any open Outlook windows and try again. It was working yesterday but no longer today! What's up???

I do a search for an invoice to a particular customer from the last 3 months, it pulls up invoices from two years ago for other customers. I do a search using a specific invoice number, it still doesn’t come up. So frustrating.

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When is QB fixing the issues from last update? Just changed thing again causing more issues. Stop spending money on advertising and spend it on competent programmers for a change.

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One more of these and I’m going to switch apps.

is there a way to manually add them though an excel sheet or something similar?

Payment status reset request Invoice VBC-151114 | Amount 166.95 Paid 17/10/2025 via QuickBooks Payments (Payment ID shown on payment) Deposited 21/10/2025 (system-recorded deposit) and already reconciled Invoice still shows Returned / Needs attention in AR Please reset/clear the QuickBooks Payments status — no accounting changes needed.

My invoices have a tax summary at the bottom and I find that customers glance at the entire thing, then pay the bottom number, which is the subtotal before taxes.

it shows that we collected GST/HST, but we did not. I need to correct that in my sales tax account.

Is it possible to have a separate return email for estimates and invoices?  Our estimates are sent out by one individual and invoicing and payment processing is done by another.  When we receive a reply to an estimate (giving the go-ahead, for example) this should route to the sales team not the admin team.

I have looked in two different client files and it's the same in both. Is this a new setting I need to turn off?

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