Sales &amp; Customers

masonrymartini-g

How can I do a minus or recredit on my invoices

No text available

101

lsaburlington19

can we insert a signature in receipt template?

I have a receipt set up for donations and CRA requires as signature on this form. How can I insert one in the template like the desktop version allowed me to?

131

SergeiG

Error in Match multiple transactions to one invoice

Hello,I need to match 2 payments from my customer in USD currency to one invoice in USD. When I try to do it, I get this error "The amount for the transaction is greater than the available amount in the downloaded transaction. " I don't have this issue for transaction in Canadian dollars, this happens only with USD.What should I do?Thank you.

442

owen-rabey

Is anyone else annoyed that they removed the “my business” link at the bottom of the app? I think it was a huge mistake. It was something I used every time I opened it.

On the iPhone app. Used to be between dashboard and menu on the bottom of the app.

lgkaye45

Has anyone set up a "Gift Certifcate " system in quickbooks?

WE have an account to keep track of funds but would like a system with Gift certicate numbers and a PDF form that is sent to the customer.

101

High Level11New Member

This new invoice style non the app sucks, and doesn't have my default settings, how do I go back to the old invoice style?

No text available

141

clientservice

Can I Remove shipping address from Invoices?

No text available

211

Mireille Augustin

Mon en-tête n'apparait pas sur mes factures

No text available

161

flair111

Can QB Advanced hide product cost prices for user that creates invoices?

No text available

jls49

Is there a way to print a list of what invoices have been sent to customers rather than having to go to each individual invoice to see if it has been sent?

There used to be an option in Invoice Lists to check off "Sent" but now there isn't that option

111

moretti1

Comment annulé un remboursement par erreur au client?Sur sa carte de crédit.

J'ai remboursé par erreur un client sur la facture du mois de février le 3 mars 2026

131

Sietske

Since updates to Sales Orders, now missing over half of the product names on the Sales Order forms.

Product name missing from Sales Orders since the update. This makes the order incomplete and impossible for our suppliers to fill

121

nik-kershaw

I have removed an invoice line from an estimate from one invoice and would like to add it to another invoice, a month later, that I've already created.

I successfully removed the line and can see it in the estimate's outstanding section. I can also create a new invoice from the estimate, but I cannot add to an existing one. I have moved back to the old style with no luck. There is no billable item in the right hand pane.

181

Pedro-Rodrigues

Are someone having issues to register payments on QB?

I am trying to register a payment but looks like has a bug. The customer it's blank and doesn't allowed me to select one. There's someone having the same issues?

101

vincent-jn-crete

When I send the invoice , the client receives on the open of save and print not preview and pay

Client do not have the options to pay by credit card or know how to pay

evanscustomwork

How do I have gst applied to invoices?

No text available

101

moody3

Does anyone have any experience with setting up WooCommerce?I just created my quickbooks easystart account and have historical invoices invoices I need to bring in.

No text available

101

amorrow1

Je voudrais ajouter sur la facture client, le nom de la personne responsble chez le client

le nom du contact chez le client

phayes-mts-net

Can I process a customer invoice and process the ACH payment transfer?

If the Customer agrees to have the invoiced amount be paid by preauthorized payment, can I process the invoice and process the payment from the customer account

161

mdix2023

Alerts when item out of stock

How can I set it up so that if someone is creating an invoice, and an item is out of stock, it tells them it it out?  I want it to show right on the invoice as opposed to looking at a report.  I'm sure the functionality is there but I'm new to Online and can't seem to figure out how to make it work 

231

MARTINE-GOULETNew Member

BONJOUR, POURRIEZ VOUS M'AIDER. J'AI BESOIN D'IMPORTER DES BONS DE COMMANDE ET DES BON DE LIVRAISON DES CLIENTS. EST-CE POSSIBLE? MEME CHOSE BONS D'ACAHTS FOURNISSEURS

AIDE SUR IMPORTATION DES DONNÉES

142

MTL Moto Pro

Desktop Quickbooks no longer sending invoice emails through Outlook

Recently, my quickbooks stopped sending invoices by email through outlook.says: Quickbooks Desktop is unable to send your emails to Outlook.Close any open Outlook windows and try again. It was working yesterday but no longer today! What's up???

353

cmpvilela