Sales & Customers

When is QB fixing the issues from last update? Just changed thing again causing more issues. Stop spending money on advertising and spend it on competent programmers for a change.

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One more of these and I’m going to switch apps.

is there a way to manually add them though an excel sheet or something similar?

Payment status reset request Invoice VBC-151114 | Amount 166.95 Paid 17/10/2025 via QuickBooks Payments (Payment ID shown on payment) Deposited 21/10/2025 (system-recorded deposit) and already reconciled Invoice still shows Returned / Needs attention in AR Please reset/clear the QuickBooks Payments status — no accounting changes needed.

My invoices have a tax summary at the bottom and I find that customers glance at the entire thing, then pay the bottom number, which is the subtotal before taxes.

it shows that we collected GST/HST, but we did not. I need to correct that in my sales tax account.

Is it possible to have a separate return email for estimates and invoices?  Our estimates are sent out by one individual and invoicing and payment processing is done by another.  When we receive a reply to an estimate (giving the go-ahead, for example) this should route to the sales team not the admin team.

I have looked in two different client files and it's the same in both. Is this a new setting I need to turn off?

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Why is a Credit Payment we received on hold?

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How can I change locations on invoices?

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Je suis incapable d’ajouter un rabais de 10% sur mes factures. S’il vous plais j'ai besoin d’aide immédiatement comment procéder. Merci

Good morning, My question is are we able to make a group of vendors and customers inactive all at once from a certain period? For example, I want to inactive all the customers and vendors with whom there are no transactions since 2020. And, in case if I have to enter an invoice again for that specific vendor, will it prompt me, that this vendor or customer is already in the system, but inactive. Thank you, Revti

I can't find where to change the account that receives direct bank payments or refunds. Someone please help.

Hi, Is there any way to inactive all the vendors and customers with whom we haven't interacted since 2020, means whose last date of transaction is before 2020, all in once? Thank you,

A short way to process same invoice with diiferent dates quickly?

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comment retrouver une écriture payé par carte de crédit que j ai annulée

Customer brought it to my attention but the HST is not calculating correctly. Subtotal $498.87 HST (ON) @ 13% on $498.87 $64.87 Should be $64.85 in this instance. Basic math, not sure why this is happening. On many invoices I have been checking.

This has been like this for weeks now. Serious app glitch/bug that needs to be fixed asap please! Tried signing out, clearing data, cache, redownloaded app, everything! Never use to have this problem...

Recently our invoices have had the GST printed as a line item in the body of the invoice, as well as listing it at the bottom.  I have looked through the template and there isn't a box that I can delete.  Any suggestions?

Lorsque j'appuie sur afficher les pièces jointes juste en dessous, je me retrouve avec la liste d'image que j'ai dans mon inventaire. je peux ajouter un fichier mais il ne se trouve pas dans le profil de mon client ensuite.