Why am I getting a "Something's not quite right" error message after downloading my bank transactions for review and how do I fix it?

Let's perform a troubleshooting to get rid of this error message, TFPU.

What particular transaction are you attempting to establish? We have checked, and there haven't been any cases about this error message that have been reported. Let's use a private or incognito window to access QuickBooks Online (QBO) to more effectively determine whether or not there is a browser issue. Next, attempt to create the transaction once more.

Here's how you can access the private browser:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If you're experiencing issues while browsing a website, we can try clearing your browser's cache. This will delete any temporary files stored on your browser and free up some space on your device. You can also perform this task on other supported browsers.

If the issue persists, we can refresh the website preferences on your program by clearing Intuit-specific cookies. Just go to Step 2: Clear Intuit-specific cookies from your browser section in this article: Clear cache and cookies to fix issues when using QuickBooks Online.

I've added a link here so that you can learn how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

Keep me posted if you need a hand with creating recurring transactions or any QBO-related issues. I'll be here to help. You have a good one. 

@TFPU 

Try opening your QBO account on any private/incognito browser.

I would assume that Quickbooks Dev team are doing something again, i had a problem similar to this about 3 weeks ago and now i have the same issue where i have over 30 things to match, but am getting the same error.
I have also tried the inprivate browsing in chrome and its still not working!

This isn't the experience that we want you to encounter while using your QuickBooks Online (QBO) account, Jamyy.

For us to provide an appropriate resolution to the problem that you've encountered, we need to ask you a few questions.

 Firstly, can you specify what kind of bank account you've used?

Additionally, what specific errors have you encountered while using it?

Feel free to leave a comment below. Your response would highly be appreciated. We're always here to lend a hand. Stay safe.

Incognito mode and clearing the browser cache proved unsuccessful for me.  Made no difference, at all.  I wound up doing a manual download of a QBO file from my bank and then a manual upload into Quickbooks Online.  This allowed my transactions to show up w/out the error message, but also meant that I had to figure out which transactions I had already made a decision on.  I had to do the manual process for about three days because I kept getting the same "Something's not quite right" error message.  But then, all of a sudden, for some unknown reason, after running the online sync things began working as normal again.  I wish I knew what happened and how it wound up resolved.  This has been very frustrating, and thus I have no confidence that the issue won't show up and disappear again for seemingly no reason.

Yes @Jamyy10 ...same issues...same timeframe...same assumption I landed on.

Hi, TFPU.

Allow me to provide additional information regarding the error you encountered and offer an alternative option to help prevent this issue from occurring in the future.

May I know the name of the bank? Doing so will help me check for any reported similar issues.

The error message "Something's not quite right" in QuickBooks Online (QBO) may appear if there are temporary problems with the QBO servers or bank connectivity issues.

In the meantime, please log in to your bank's website and check for any notifications or maintenance alerts. There may be important information or updates regarding the issue you're experiencing with QuickBooks Online. 

In addition, use this guide anytime you need help reconciling or fixing a reconciliation in QBO: Learn the reconcile workflow in QuickBooks.

Let me know if you have additional banking or other concerns. I'll be sure to assist. 

Hi @TFPU 

Even though being one of the best programs for dealing with the accounts and finance of an organization, QuickBooks, gives rise to a plethora of technical issues. Such problems can come up when using the installing, updating, or using the QuickBooks application or its services. Among all such issues, QuickBooks unexpected error is an error that encounters when trying to access other services of QuickBooks or even while opening the data file in multi-user mode. Thus, through this blog, we will gather info on how to fix the problem appropriately. Go ahead and read it till the end.

Why Do You Incur the Unexpected Error Message in QuickBooks?
Read out the given points further to understand what causes the error to come up in QuickBooks-

There is a probability of receiving the glitch if the QuickBooks company file has been severely damaged or corrupted.
You can also face the issue if you are using an outdated version of the QuickBooks Desktop.
Go through the next section of the blog if you want to learn different ways to deal with the problem.

Need help getting in touch?

Don't worry, we're still here to help. Here's what you can do if something isn't working quite right.

If you don’t see the option to contact us in the Help menu, it's no problem. Check your display settings in QuickBooks Desktop.

If that doesn't work, you might need to update your version of QuickBooks Desktop. This is free and should take a few minutes and an internet connection.

This is the best way to contact the right person to get the help you need. If you still need help, you can call us at 800-446-8848.

My bank is Huntington Bank.  And again, this evening, after clicking the "Update" button I am getting the error again.  Looks like manual download file from the bank and manual upload file to QB is how I am going to have to operate going forward.  Very frustrating.

What is opening in incognito mode supposed to do? Perhaps I am doing something wrong, but opening in incognito has zero effect on my issue. 

Retracting my comment about "all of a sudden...things began working as normal again."  I am still getting the error.

@TFPU 

QBO abuses cache memory. Opening a QBO account in any private/incognito browser is standard troubleshooting. If the same error persists, you can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

Ahhhhh...OK...good to know.  Thank you.