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Buy nowHello, We are trying to get our contractors into QuickBooks. The email times out, or the contractor gets through to setting up an account and then receives "there is an issue on our end" This has been happening to 2/3 of our contractors. Any help is appreciated.
Welcome to the Community, @Lambrey.
I understand the urgency to get your contractors set up in QuickBooks. At the moment, there's an ongoing investigation for contractors unable to complete sign-up and get in the W-9 from Contractor Invite.
At this point, I'd recommend contacting our Customer Care team to let them know that you also received the same error.
Here's how:
You can provide this case investigation number for easy tracking: INV-80342. You'll receive an update about its progress via email once you're added to the list.
For future reference, check out these related articles about managing your contractors in QuickBooks:
Let me know if there's any thing else that you need assistance with. I'll be there to guide you again.
You can also signup for a separate Melio account for free to integrate with QBO, manage and pay your contractors for free by ACH.
https://affiliates.meliopayments.com/pricing
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