Hello- why do I not have any employees to invite to QB Workforce? The employees were all listed last week and now they are all gone. How are we supposed to invite our new employees to view their paycheck??
Hello there,
If you have new employees, you'll have to manually invite them to manage their tax info and view their W-2 forms in QuickBooks Workforce. Here's how to invite your existing employees:
If you need to resend an invitation, you can use these steps:
Your employee will receive an email with a link to set up and use QuickBooks Workforce to add their personal info and view their pay stubs and W-2s.
I want to make sure everything is taken care of for you, so please let me know how it goes or if you have any other concerns. I'm always here to help.
Hello- that's the problem as of yesterday there are not any employees even there to view. In one company there is one employee listed and he's marked as "signed-up" but there are 80 other employees that should be listed. Then in the other companies it states- "There are no employees to invite" which is incorrect. I thought QB was doing an update in September to go back to automatically inviting employees so we didn't have to do it with each new employee. It's such a redundant task and a waste of time. You either want it on for all or off for all- just do it automatically and save the payroll process an extra step!
No this doesn't work- I know how to do this step but it says "You have no employees to invite" and it's not working. I thought QB was putting out an update in September to go back to automatically inviting employees and removing this step? I've completed this step many times and it's not working. It's such a redundant step if I am being honest. I wish QB would go back to automatically enrolling all staff if it's marked "on"
I’ve got some updates for you, @MTHRandPayroll.
At the moment, there’s an ongoing issue in QuickBooks Desktop Payroll about the missing employees' names on the Invite page. Rest assured our engineers are working on a fix.
For now, I recommend contacting our payroll support to add you to the list of affected users. This way, you’ll receive a notification once the resolution is rolled out. Just make sure to check our support hours so you contact us at a time convenient to you.
Here’s how to get in touch with our representatives:
Once everything is good, you can share this guide with your new employees to learn how to access their paychecks, W-2s, and personal info in Workforce: View your paychecks and W-2s in QuickBooks Workforce.
Please let me know if you have any other questions or concerns besides inviting your employees to Workforce. I’ll be here to help!
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