Cannot electronically pay payroll taxes. Receiving software error message. Any ideas?

Forum|Forum|7 years ago
January 28, 2019
1 reply
23 views

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QuickBooks Online

Anonymous

Hello treasurer16,

We've been seeing posts similar to yours. The recommended troubleshooting step to be able to e-file and e-pay tax forms is to clear browser's cache. Once done, please go back to the Payroll Tax Center page to e-pay and e-file your tax forms again.

Let us know if you have any questions.

USRPAPA

Did these troubleshooting steps resolve your problem, it has not mine.

DebSheenD

Level 5

Where is this mystery "Your Company" option?

Hi there, @CECS1.

I'm here to help you locate the Your Company option in QuickBooks Online (QBO).

If you have a payroll subscription, the payroll settings will show under the Your Company. Please see the screenshot below for visual preferences.

In the meantime, you can e-pay your taxes directly to your state website. I'm also adding this handy article about the commonly used articles to get started with Payroll.

Please know that we're always here to help you so don't hesitate to reach us anytime. Thanks for posting and have a lovely day.

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