I've come to help preview your payroll, @qualityplumbings.
There are times your browser is full of frequently accessed page resources causing websites, like QuickBooks Online Payroll (QBOP), to act weirdly. And can be the reason why you're unable to preview a payroll after entering it.
To begin with, let's consider QBOP using a private browser. To use a private or incognito browser, here's how:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
- Edge: Ctrl + Shift + N
If this works, it means you need to clear your browser's cache so the system can start fresh and you're now able to run and preview a payroll. But if you get the same result while using a private browser, let's switch to different supported browsers instead.
While working with your account and payroll transactions, here are the most common articles to use as your guide: Help Articles for QuickBooks Online Payroll.
Know that you can always leave a reply below if there's anything else that I can help you with. I'll surely be around, ready to lend a hand. Stay safe!
