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Question

Remove past-due stamp on screen

Forum|Forum|6 years ago
April 27, 2020
24 replies
146 views

I upgraded Enterprise to version 20. I now have a big red Past-Due that shows up on the screen. How do I make it go away. I am not talking about changing the template to print/not-print. I want it off the screen view. Please advise on how to get this gone.

QuickBooks Enterprise Suite

Pabz_L

Hello there, @adl.

Let me help you with how to remove the past due stamp in your invoice.

Go to Lists > Templates.
From the list, find and edit the invoice template you use for collections.
From the "Company & Transaction Information" section, uncheck the box of Print Past Due Stamp.

4.Select OK.

5. Open an invoice that is past its due date. The PAST DUE stamp will no longer show on the invoice.

6. You may print the invoice or send it through email.

I’ll be leaving you this article on how to customize the template. Use and Customize form templates.

If you have any other concerns, feel free to comment below. Take care!

C

cbelectricalfl

This DOES NOT WORK!! Please fix. It should only appear if I select it, not automatic. Also, there is no "time line" for PAST DUE STAMP. As soon as invoice is entered on today's date, it shows as "PAST DUE".

AlcaeusF

Level 14

As noted by a half dozen other people, THIS DOES NOT "Solve" the problem being asked.

How do we Remove past-due stamp on SCREEN.

Thanks for joining this conversation, @

The steps shared by my colleagues in this thread will only remove the stamp from the customer's view. The option to turn it off in your view is currently unavailable.

I can see how this option would be helpful for you and I'll take note of this. In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features. Here's the link: https://www.firmofthefuture.com/product-industry-news/product-updates/.

I'm adding this article that tackles customizing templates in QuickBooks Desktop (QBDT) for future reference: Use and customize form templates.

Please let me know if you have any other questions by leaving a comment in this thread. I'm always here to help. Have a good one!

F

Fparker61

Is there still no fix to this? It is quite annoying to have that show up on every invoice.

JoesemM

QuickBooks Team

Thanks for joining this conversation, @Fparker61.

This is not the impression I want to leave with you. As mentioned by my colleagues, this feature is currently not available in QuickBooks. We don't have a specific time frame yet but rest assured, we’ll keep you posted here in the Community for any updates.

For now, you can follow the steps shared by my colleague JonpriL to turn off the stamp directly from your invoice template. You can also send your feedback by going to the following link: QuickBooks Online Feature Requests. I’ll make sure to do the same thing on my end.

In the meantime, I suggest visiting the Firm of the Future website to stay updated with new features and options. It also contains product news about any changes.

You may check these articles in case you want to learn more about adding the past due stamp directly from the invoice and customizing sales forms:

If there's anything else that I can help you with please don't hesitate to leave a comment below. I'll always have your back, @Fparker61.

F

Fparker61

First of all, this is a bug introduced by an update, not a feature or anything else. It is a bug and should be fixed immediately.

Second, stop referring your customers to a feature or suggestion website for enhancements. It is a bug, introduced by intuit. It should be noted and fixed. I don't need another thing to do in my life. You already know about the problem. Just fix it.

Third, Yes, we know how to turn this off in the printed invoice. Stop referencing that, it is irrelevant and not part of this discussion, never has been and never will be.

Finally, I expect the product to work and for bugs to be fixed. This should be a no-brainer to fix. It wasn't there before and now it is. It is annoying and if my customers see it then I could lose business.

Fix the problem and don't respond again until it is fixed.

Remember, a proper response is 'The problem is fixed', nothing else. Silence means you are working on it.

Thanks!

L

lwcontract

Apparently there still isn't an option to turn off the "Past Due" stamp onscreen so I had to create a workaround. The best way to get rid of that bright red stamp is to manipulate the Payment Terms. I have a Payment Term called Due on Receipt and have it set at 999 days. When I create an invoice, I select that particular Payment Term and the red stamp no longer shows. (Note that you can choose whether or not the Payment Term prints on your invoice by using the template customization.)

To see your Payment Terms, go to Lists > Customer & Vendor Profile Lists > Terms List. You can create a new Payment Term or edit any of your current ones.

A

acobble1

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