Direct Deposit hold

Thank you for reaching out and sharing your experience, @NetlinkS. It's clear that you've been diligently trying to resolve the direct deposit issue for your contractors and have faced considerable frustration. Allow me to provide a few details to help you rectify your concern securely.

We appreciate your patience and persistence and are committed to finding a solution for you on this forum. While we can't get your details and pull up your account in this Community forum for security reasons and since you've already submitted all the required documentation, I recommend contacting our Payroll Support team to follow up on your case. They have tools to pull up your account to review and process your request to lift the contractor direct deposit hold.

1. Login to QuickBooks Online, and click the Help icon.
2. Select the Search tab.
3. Enter contact us and then click Contact Us.
4. Select one of these options: Chat with us, Schedule an appointment, or Get a callback.
5. Follow on-screen instructions to connect with our payroll representatives.

I like you to check this article as your reference to our support hours for QuickBooks Online and online payroll services: Get help with QuickBooks products and services.

Sooner or later when this gets resolved, you'll want to bookmark this article as a future reference for running contractor reports: Create 1099 reports in QuickBooks.

We understand the importance of resolving this matter promptly and the impact it has on your business, Netlinks. If you need more assistance with contractor direct deposit or any payroll concerns, please click the Reply button and leave a comment. We always want to propel and pursue your business success.

These are the steps I've been doing. They just keep telling me to wait one or two business days to get a response. But nothing happens. This is so stressful!!!