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Duplicate payrolll entries over time.

Forum|Forum|2 years ago
November 11, 2023
2 replies
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I am reconciling the banks, and have had numerous troubles with QB online. I am showing many duplicae payroll entries in QB online when I reconcile. I do not know how to resolve. Anjd the entries are NOW going back to early in 2022

I have no idea how to resolve. I am an accountant of many years. I could really use some help!!

QuickBooks Online

Best answer by JaeAnnC

Thanks for getting back to this thread, @Swanee. Allow me to step in and address your queries about marking transactions as reconciled in QuickBooks Online (QBO).

Yes, you're right. Since transactions are reflected as unreconciled, you can manually update the status to R to signify reconciliation. This action ensures that the entry won't be included in the next reconciliation process.

The designations (R, C, blank) indicate the reconciliation status of the transaction. The letter R means reconciled, C signifies cleared from the bank but not reconciled, and the blank indicates that the entry is unreconciled.

To mark a transaction as reconciled in the bank register, follow these steps:

Go to the Gear icon and select Chart of Accounts.
Locate the account containing the transactions and click View Register.
Select the transaction to expand the view.
Under the check (✓) column, click the box until the letter R appears.
Click Save.

Furthermore, QBO automatically generates a reconciliation report upon completion. It includes a list of cleared and uncleared transactions, along with an overview of the beginning and ending balances.

Feel free to drop by the Community anytime you have additional concerns about reconciliation. I'm always around to assist. Have a nice day, and stay safe!

D

DebSheenD

Level 5

I understand the feeling if something isn't right, @Swannee. I'm here to provide the support you need and help you fix duplicate payroll entries in QuickBooks Online (QBO).

Verifying the payroll transactions entered when reconciling the banks is a good idea. If you entered it correctly in QuickBooks, there's a possibility that an extra paycheck was generated.

Here are the easy steps to delete that duplicate paycheck:

Click Payroll, then choose Employees.
Select Paycheck list.
Tap the paycheck(s) you'd like to delete, then hit Delete.
Tick Yes.

See this article for more info: Delete or void employee paychecks.

If you're still unable to delete the paycheck, please reach out to our payroll support team. They have specific tools to help you delete the duplicate paycheck. To connect with them, refer to these steps:

Here's how:

Go to the Help menu at the upper right.
Select the Search tab.
Press Contact Us at the bottom part.
Enter your concern in the What can we help you with? box.
Click Continue.
Select Chat with us or Have us call you.

Additionally, you can utilize the payroll reporting features in QBO. These reports allow you to handle payroll taxes and efficiently track employee expenses.

I'll keep this thread available if you have more questions or need assistance with duplicate payroll entries or other relevant concerns. I'm here to assist you, @Swannee. Have a good one.

S

SwanneeAuthor

i THINK i AM CLOSE TO FINISHING MY RECONCILIATION OF BANK ACCOUNTS FOR THE PAST YEAR. i have some questions, however. On the reconciliation, many items are shown as not having been reconcilied, thus "open". IF I change the designation for R as reconciled, will this fix the problem? And Payroll shows only one check for each person each payroll, so I dont see duplicates. Is this designation (e.g R or C) only for purposes of the bank rec? That is, if I change the designation to R, will that resolve the problem?

JaeAnnCAnswer

Level 6