Question

Quickbook Desktop Discontinued

Forum|Forum|3 years ago
February 13, 2023
67 replies
255 views

I got to know that Quickbook is discontinuing add on services and support services in some version of Desktop after May 31, 2023.

Just wanted to know if Quickbook is discontinuing all add on services on all version of Desktop or on just Quickbook Desktop 2020 version.

I use Quickbook Desktop Pro 2021. Do I have a reason to worry?

QuickBooks Desktop

Angelyn_T

Moderator

Hi there, @dhavalkakadiya. I'm pleased to share more information about the QuickBooks Desktop (QBDT) discontinuation policy.

You don't need to worry about your subscription. With QBDT Pro 2021, you'll still enjoy the add-on services and be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks.

These are the only products affected by the discontinuation after May 31, 2023:

QuickBooks Desktop Pro 2020
QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 20
QuickBooks Premier Accountant Edition 2020
QuickBooks Enterprise Accountant 20
QuickBooks Desktop for Mac 2020

I'm also adding this article for more information: QuickBooks Desktop service discontinuation policy.

Aside from that, you may check out the resources from this link as your guide while tracking your QBDT entries in the future: QuickBooks Desktop help articles.

It's my pleasure to share this information with you today. If you have follow-up questions, let me know by leaving a comment below. I'm just a few clicks away to help. Keep safe!

K

KBVNC

Are we able to access Quickbooks Desktop Pro Plus 2022 after the expiration date in August 2023?

F

FateCandylaneT

QuickBooks Team

@KBVNC

You need to renew your license. Otherwise, you can buy a new license for QBD 2023 for the same price as the QBD 2022 renewal. You can get $100 as cashback if it matters. T&C apply.

Thanks for reaching out here with your concern, KBVNC. Let me share insights about the QuickBooks product you've purchased.

As QuickBooks Desktop Pro Plus 2022 is a subscription-based release version, you'll have to renew your license yearly to ensure a seamless experience with the product. Once the subscription expires, you can no longer access your company file.

Thus, you'll want to consider contacting our Customer Care Team to help you upgrade your desktop subscription. They have the necessary tools to guide you in converting your data and will provide further assistance to get you prepared with the newly purchased subscription.

Here's how to reach them:

Open QuickBooks and go to the Help menu. Then, select Contact Us.
Give a brief description of your issue and click Continue.
Sign in to your Intuit account, select Continue, and click Continue with my account.
We'll email you a single-use code. Enter your code and select Continue.
Select to chat with us or Have us call you.

Additionally, I'm sharing these references to guide you more about the latest version of QuickBooks Desktop:

We'd gladly assist you further if you have additional questions or other QuickBooks concerns. Feel free to leave a reply in the comments below. Keep safe!

E

Ellie Corbett Hannum

I only use QuickBooks' check register to indicate expenses and deposits. That's all I use it for. Will I be able to continue to do that without having to upgrade?

E

Erika_K

QuickBooks Team

Let me provide some information about the discontinuation policy on QuickBooks Desktop (QBDT), Ellie.

Yes, you'll still be able to use the QuickBooks check register without upgrading to the newest release. However, you may have to access your account or company file without utilizing the internet to prevent the system from asking you to upgrade your QBDT version.

If you are using an outdated one, you may experience performance issues. I suggest performing basic troubleshooting steps to resolve these. Additionally, you can utilize the QBDT Tool Hub to address common problems and errors, such as company file issues, network problems, installation issues, and various error codes.

I'll add this article for additional info: QuickBooks Desktop service discontinuation policy.

Moreover, you can browse through these resources to learn about managing your check registers in QBDT:

Don't hesitate to post here in the Community space if you have more questions about the discontinuation policy. Stay safe!