Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
Georgene
New Member
September 20, 2026
Question

Voiding duplicate transactions that were previously reconciled

  • September 20, 2026
  • 1 reply
  • 1 view

I am working on cleaning up 2025.  The client uses Google Workspace and the previous bookkeeper categorized the transactions as either office or Google software and she matched 3 of the transactions that she had manually added.

I was able to successfully change the category for all but the 3 that were matched.  I unmatched them and in the review queue, I changed the category, and then I posted them and marked them R in the register.  This must have created duplicates because there were 2 ID’s for each transaction.

I verified there were only 1 transaction of each on the bank statements and I voided the original transactions that the previous bookkeeper manually added and matched.

Now my reconciliations are off for these three months.

I’m still learning QBOL and I welcome any instruction on what I did wrong, how to fix my reconciliation without redoing all of 2025 because the matched transactions were from January, February, and March, and how to prevent this in the future.

Thanks!

1 reply

ZuzieGQuickBooks Team
QuickBooks Team
September 20, 2026

To do this, you need to undo the entire previous reconciliation.

 

Here's how:

  1. Sign in to QuickBooks Online as the Primary Admin.
  2. Select All Apps, Accounting, then Reconcile.
  3. Select History by account.
  4. Locate the reconciliation you want to undo. You may need to change the report period.
  5. In the Action column, select the dropdown menu option, then select Undo.
  6. Review the warning message. To continue, select the checkbox, then select Undo reconciliation.
  7. Select Done.

 

After undoing the reconciliation, review the uncleared transactions and match them to the corresponding bank transactions, using your bank statement as a reference. Once the matches are confirmed and all records are accurate, reconcile the account again to ensure your records align correctly with your bank statements.

 

Going forward, if you've manually recorded a transaction and the same transaction syncs from your bank feed into QuickBooks Online (QBO), make sure to match it rather than add or categorize it again. Matching links the two records, prevents duplicates, and keeps your financial data accurate and organized.

 

If you have additional questions about reconciliations or other QuickBooks topics, the QuickBooks Community forum is always here to support you.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement