Checking account

Hi there, @lougabriel.

I'm here to guide you on how to resolve your balance, so you can start fresh in QuickBooks Online. 

The best practice that I can think of right now is to close the books. By doing this locks your books to ensures everything stays the way you want it. 

Before doing that, make sure the following: 

• Logged in as Master or Company admin to fulfill this. 
• Record any outstanding invoices, expenses, and payments.
• Reconcile your accounts up to your closing date.
• Examine your inventory quantities.

Once confirmed, please follow the steps below. 

1. Go to the Gear icon, then choose Accounts and Settings. 
2. Select Advanced, then click the Edit icon perpendicular to Accounting. 
3. Pick Close the books checkbox, then enter a closing date. 
4. Select the Allow changes after viewing a warning and entering a password option from the drop-down menu to add a password. 
5. Tap Save and close. 

In case you want to edit or change the password, you may check out this article for the detailed steps: Edit your closed books. 

However, I'd still suggest consulting an accountant to confirmed or ask for other suggestions to handle this. They can also guide you with the whole process to ensure your books are accurate.

You can also visit these articles about the various tasks for closing the books and handling a chart of accounts. 

• QuickBooks Online year-end guide and checklist
• Learn about the chart of accounts in QuickBooks

Let me know if you have follow-up questions about this matter. I'm always here for you. Keep safe!