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Level 7
January 28, 2020
Question

Credit card processed but did not deposit help

  • January 28, 2020
  • 1 reply
  • 5 views
No text available

1 reply

Level 9
January 28, 2020

Hi @lindak1119,

 

I would love to check your deposit status, however, we're unable to do it here in the Community space. I recommend contacting our Payment Support. They can verify the credit card deposit status in a secure environment and assist you further.

 

Please refer to this link to get their number: Contact Payments Support. Our phone agents will be available during this time Monday-Friday 6:00 AM - 6:00 PM, Saturday 6:00 AM - 3:00 PM Pacific Time.

 

I'm also adding this article about accessing statements in your Merchant Service Center for your reference.

 

Thank you for dropping by. I'd be around if you have other questions. Have a great day.