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March 11, 2022
Question

credit cards

  • March 11, 2022
  • 1 reply
  • 13 views

Hello everyone, 

I transferred credits and charges of credit card into quickbooks desktop. 

 

Payments are not lowering the balance though. They are showing as payment as well as a charge.

 

How can I fix this please? Any help is greatly appreciated

1 reply

JessT
Moderator
March 11, 2022

.Hi booklover,

 

I appreciate your time to get help in the Community. I'll share information about recording credit card payments. Then, we'll fix your records.

 

If you used your bank account to pay your credit card and both accounts download their transactions, you only need to add one payment transaction from any of them. Just ignore the other one since one transfer will already post to both your bank register and credit card register.

 

Right now, you'll want to delete the other transaction that shows a charge under your credit card account.

 

Here's an article for your additional reference: Set up, use, and pay credit card accounts.

 

Please don't hesitate to reach back out if you have other questions in mind.

bookloverAuthor
March 11, 2022

Hi @JessT, thanks for the replay. 

actually this is old bank transaction. I used batch enter transactions to copy and paste data from my excel sheet. Charges on credit card were positive and payments/ credits as negative with the minus sing. I copied and pasted everything. Charges are going ok. Credits are showing under payments/credits and under charges column. 


I read somewhere that you need to find transactions tab and select include or exclude transactions but where is that for qb desktop? Im not even sure if that will work

 

what about reconciliation, can i modify, delete transactions from there? 

Maybe i was not supposed for credits to put the minus sign but ( ) ????

 

 

 

Moderator
March 11, 2022

I'll share additional information about credits and credit card charges, booklover.

 

You'll have to write a check to pay your credit card charges so it will lower the balance you owe. We recommend paying your credit card charges at the end of your reconciliation by writing a check. I'll show you how.

 

  1. Go to the Banking, then Write Checks.
  2. Select the bank account you want to use for paying the credit card from the Bank account dropdown.
  3. Enter the date of payment.
  4. Choose the name of your credit card company from the Pay to the order of dropdown.
  5. Fill in the payment amount.
  6. Click the Expenses tab.
  7. On the Account dropdown, select your credit card account.
  8. Once done, hit Save & Close.

 

For a complete guide, check out this article for more details: Create, modify, and print checks.

 

On the other hand, you'll have the option to add or ignore transactions if you downloaded bank feeds transactions either through a direct or web connection. Also, you won't be able to edit or delete transactions on the reconciliation window. Instead, you need to open them in the bank or credit card register to make changes.

 

Here's how:

 

  1. Go to the Lists menu.
  2. Select Chart of accounts.
  3. Double-click on the bank or credit card register to see the list of transactions.
  4. Choose the transaction you want to change, then click Edit transaction.
  5. Make necessary changes.

 

For future reference, I've included the following materials below so you'll learn more on how to manage bank feeds transactions and reconciliation:

 

 

You can count on me if you have more questions about managing your transactions. The Community and I will be here to help you.