Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
July 25, 2018
Question

Error Code 101 Capital One

  • July 25, 2018
  • 8 replies
  • 16 views

I have tried this for several hours and multiple times and KEEP getting an error code 101, saying that the "online banking" is not available.  Could not find any threads related to this specific thread when linking their Capital One Credit Card to their QB's online.

    8 replies

    JamesC
    Level 5
    July 25, 2018

    Hi Marquettedds,

     

    I'd like to look a bit further into this for you, first and foremost, clear your cache and cookies on the browser you're using - here's a guide to completing this: - https://community.intuit.com/articles/1145697-how-do-i-clear-temporary-internet-files-and-cache

     

    I can't see any trends or regular issues across the Capital One front currently, are you able to log into your Capital One Online Banking account Direct?

    Are you using the US or UK QBO product?

     

    Thanks,

    July 25, 2018

    US version.  I am trying to link the two accounts for the first time.  I am a QB newbie

    JamesC
    Level 5
    July 25, 2018

    Hi Marquettedds,

     

    You've ended up in the UK Community - I'm going to direct your Query to my USA Colleagues now :)

    Thanks for posting :)

     

     

    September 20, 2018

    I SOLVED THE PROBLEM!  The issue revolved around capital one not authorizing quickbooks to have access to the accounts.  When you are on the banking tab, click the "Add Account" button in the upper right hand corner.  In my case I searched for my bank, "Capital One Spark Business".  Once I passed through a few screens it brought up all of my accounts and I had to select them all and click the "Authorize" button.  After doing that go back to the banking screen and hit the update button a few times.  This issue has been pissing me off for almost 2 months.  So happy I finally found a solution!  Good luck to everyone else struggling with this issue.