Why i have double charge on my account

Hello there, alfrelph,

There might be another account your're subscribed to. We're unable to check that here in the Community. I recommend contacting our QuickBooks Online support. They'll be able to pull up your account and trace the charges.

Here's how:

1. Click the Help icon.
2. Click Contact us.
3. Enter double charges, then click Let's talk.
4. Select from Start messaging or Get a callback.

Note that our support hours has been moved to 6 AM-6 PM PT Monday-Friday.

I'll be right here if you have additional questions.