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traci13
April 30, 2021
Question

Direct deposit not going through

  • April 30, 2021
  • 1 reply
  • 1 view
We processed payroll as usual and everything looks correct in QB. However, the direct deposits are not showing up in our employees bank accounts as they normally do. Nothing is showing pending. We are panicking. What is going on?!?

    1 reply

    JenoP
    JenoPQuickBooks Team
    QuickBooks Team
    May 1, 2021

    Hi there, traci13.

     

    We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

     

    We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

     

    Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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