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J
jonesdds
November 18, 2019
Question

Entering payroll issue

  • November 18, 2019
  • 1 reply
  • 4 views

Entering payroll as I do semimonthly for some time now and suddenly its not taking taxes out for any employees I'm entering payroll for.  I did two things sort of atypical before payroll.  Entered a new employee and also didn't click to update the payroll tax tables.

Entered payroll but no taxes were being taken out and no company taxes.  Strangely it says "adjusted" next to company summary box and employee summary box.  What is going on here?  I did  rebuild data and it had errors because I didn't set up vacation/sick(no idea why that would be the case) but I corrected that.

    1 reply

    TheresaC
    TheresaC
    November 19, 2019

    Thanks for sharing a screenshot of the paycheck, jonesdds.

    This happens when payroll data are saved before downloading a payroll update.Let’s unsave the data by following these steps:

    1. Go back to the Payroll Center.
    2. Click Resume Scheduled Payroll or Pay Employees.
    3. Right click employee's name that's highlighted in yellow, then click Revert Paycheck.

    This process will unsave or refresh the data that's causing QuickBooks to not populate any payroll taxes. Once done, re-enter the number of hours and other payroll items to check if taxes are now taken out.

    I'll be around if you have other questions about desktop payroll. 

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