Federal unemployment due

Hello, ebaltierrez. 

Thanks for taking the time to reach out to us. Since this is a public space and we're unable to view your account. This requires to contact our customer support team. This way, we'll be able to pull up your account in a secure session then run a set of examinations to amend the underlying issue.  

Before diving in, I want to ensure your issue gets prioritized and addressed on time, thus I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBO support.        

Here's how to contact our support team:

1. Sign in to your QuickBooks Online company. Then click Help (?). 
2. Click Talk to a human. 
3. Choose Talk to a human. 
4. Press See examples.  
5. Enter your concern. 
6. Tap Contact us. 
7. Choose either: 

• Post a question 
• Message an agent 
• Get a callback   

Just a heads up, we have limited staffing and we have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible.    

In the meantime, You can visit this link if you need some information about payments in QuickBooks: Help articles.  

Please don't hesitate to reach back out to me if there's anything else you need. I want to ensure that everything has been taking care of.  I'm always here to help. Have a good one!