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November 10, 2020
Question

How do I get a 940 and 941?

  • November 10, 2020
  • 1 reply
  • 1 view
How do I talk to someone?

1 reply

Level 4
November 10, 2020

Hey there, info1369. 

 

Thanks for dropping by the Community, I'm happy to help. If you're referring to pulling older reports, here's how:

  1. Click Taxes on the left-hand side and choose Payroll Tax. 
  2. Select Quarterly or Annual Forms, as appropriate. For 941 forms you'd select Quarterly. For 940, its Annually. 
  3. Select the liability period. 
  4. Choose Archive. 

For additional information on accessing these forms, check out this article: Archive old forms

 

As far as talking to someone, I'm happy to help there as well. Follow these steps to reach a phone representative:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Enter your concern, then select Let's talk.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.
    • Ask the community to get help from businesses like yours.


 

Support Hours:

 

Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
Advanced, any time, any day

 

If you have any other questions, feel free to post here anytime. Thank you for your time and have a lovely afternoon.