Hi there, @gmyers2125. Thank you for posting here in the Community. I want to make sure you're able to talk to a supervisor. With this, I highly suggest contacting our Customer Care Team again using our Callback feature. We are open Monday-Friday 6:00 AM - 6:00 PM and Saturday 6:00 AM - 3:00 PM Pacific Time. Here's how: Go to the Help menu, then click Contact Us.Enter your concern in the description field and hit Let's talk.Choose either Start messaging or Get a callback. Complete the needed information. Also, could you please let me know what's going on and how I can help you get back to business? Please provide me the details of your concern by clicking the Reply button below. For your future reference, browse through this article: Get Started. This link contains the How do I question in QuickBooks. I'll be waiting for your response. Take good care always.

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gmyers2125

Question

I need to speak with a supervisor

Forum|Forum|6 years ago
March 6, 2020
3 replies
26 views

No text available

QuickBooks Online

MichelleBh

Level 8

Hi there, @gmyers2125.

Thank you for posting here in the Community. I want to make sure you're able to talk to a supervisor.

With this, I highly suggest contacting our Customer Care Team again using our Callback feature. We are open Monday-Friday 6:00 AM - 6:00 PM and Saturday 6:00 AM - 3:00 PM Pacific Time.

Here's how:

Go to the Help menu, then click Contact Us.
Enter your concern in the description field and hit Let's talk.
Choose either Start messaging or Get a callback.
Complete the needed information.

Also, could you please let me know what's going on and how I can help you get back to business? Please provide me the details of your concern by clicking the Reply button below.

For your future reference, browse through this article: Get Started. This link contains the How do I question in QuickBooks.

I'll be waiting for your response. Take good care always.

Willow and Stone

If only that actually worked. No supervisor calls back.

MarkTheophilus

I have tried for 2 months to get a supervisor. . . . I am again on the phone with another issue. They no longer transfer calls to a supervisor. . . . Intuit clearly has stopped caring about it's customers. . . She's telling me to wait while she fills out a form to have one call me back. . . .

I was told by at least 5 different people someone would call me back within anywhere from 2 - 72 hours. . . This had to do with the 1099 wizard that is still broken. . . Pretty sad.

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