Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
October 13, 2020
Question

Is anyone else having problems adding tax payments? It just spins and spins.

  • October 13, 2020
  • 1 reply
  • 0 views
No text available

1 reply

Level 9
October 13, 2020

Thanks for reaching out, colleencasacuma.

 

Let's figure out if this has something to do with your browser's cache. Sometimes, frequently accessed data stored in it may have caused this odd behavior. Let's perform a few troubleshooting steps to fix this.

 

We can start by opening a private window and try to add the tax payments once again. Here's how to open a private window:

  • Mozilla Firefox: Press CTRL Shift P
  • Safari: Press Command Shift N
  • Google Chrome: Press CTRL Shift N

If you're able to add them successfully, go back to your main browser and clear the cache. Otherwise, you can use other compatible browsers.

 

Here are tax-related articles for additional reference and guide:

Please let me know on how the steps work. I want to ensure you're able to add the tax payments in QBO.