Mileage tracking log is incomplete

I'm here to help you sort this out, @wrjohnston.

Let's start by manually updating the mileage tracking in your QuickBooks Self-Employed app on your mobile device. To do so, simply turn off the mileage tracking in your app by following the steps below:

1. Go to Mileage.
2. Select the Auto-tracking switch to turn it OFF.
3. Click Sign out.

Once done, you can now go back and log in to your account then on again the mileage tracking. Here's an article for the detailed steps: Use automatic mileage tracking for QuickBooks Self-Employed.

If the issue persists, you may want to continue the troubleshooting in your mobile device. Depending on your mobile, I've listed the articles below for your reference:

• Android mileage tracking troubleshooting guide
• Fix Mileage Tracker for your iPhone

Keep me posted in the comment section down below if you have any other questions. I'm always around happy to help.