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April 30, 2021
Question

Payroll

  • April 30, 2021
  • 1 reply
  • 0 views

I was told the payroll issue was resolved, but I called my banker and there still is no pending withdrawal from my payroll account? Is it truly resolved or no? I cannot get anyone on the phone. I need my guys PAID!!! 

1 reply

Moderator
May 1, 2021

Hey there, @haleynicole.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.