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December 22, 2025
Question

payroll will not launch after update 22601

  • December 22, 2025
  • 1 reply
  • 13 views

using QB desktop w/enhanced payroll. After installing latest PR update today (22601), scheduled payroll will not launch.  I keep getting kicked out of the program.  Features other than payroll seem to be working fine

1 reply

Morgan_B
QuickBooks Team
December 22, 2025

Good morning, lsw5.

 

Thanks for joining us here in the Community. I want to make sure you're able to run payroll in your QuickBooks Desktop account.

 

Getting kicked out of QuickBooks Desktop (QBDT) Payroll after an update often means there is a corrupted update, security issue, or multi-user conflict. The good news is this is typically a quick fix. Here are few solution options to try:

 

  1. Run as Administrator: Right-click the QBDT icon and select "Run as administrator".
  2. Restart & Single-User Mode: Close QBDT, restart your computer, then open QuickBooks and immediately go to File > Switch to Single-User Mode before accessing payroll.
  3. Re-verify Service Key: Go to Employees > My Payroll Service > Manage Service Key, click Edit, re-enter your service key, and click Finish (uncheck "Open Payroll Setup"). 

The following articles offer additional info about troubleshooting QBDT Payroll errors:

 

 

Please don't hesitate to reach back out if you have any other questions. I'll be here to lend a hand.