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June 30, 2020
Question

QB update from today is causing error messages

  • June 30, 2020
  • 1 reply
  • 4 views

Getting error message when trying to print  Unknown Client-Specific Tax Form Printing Error:10004

1 reply

Tori B
QuickBooks Team
June 30, 2020

Good morning, @psanborn

 

Thanks for reaching out to us here in the Community. 

 

I recommend to re-download and reset the entire payroll update. This has been known to resolve these types of error messages. Typically, these errors appear due to an incomplete download or installation of the latest tax table. I've included the steps below to do this. 

 

1. Go to the Employees menu. 

2. Choose Get Payroll Updates

 

 

3. Click Update while pressing and holding down the Ctrl key on your keyboard. 

 

You can review the details for these types of error messages in Unknown client-specific tax form printing error

 

Let me know if this works for you. You can always reach out to the Community or me anytime you have questions or concerns. Take care!