Unable to make or save changes using my mobile devices

An outdated QuickBooks Online app can lead to unexpected issues. Updating it through the App Store or Google Play Store ensures that you have the latest fixes, security updates, and features to keep everything running smoothly. If you have confirmed that both apps are updated on your devices, reinstall them. This will essentially give the software a fresh start.

If the problem persists, I recommend contacting our Intuit Expert to investigate further and identify the root cause. In the meantime, you can access the QuickBooks Online website using your device's mobile browser to make changes.

This thread remains open if you have further mobile app concerns.