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QuickBooks Q&A
Manage Customers and income

Manage Customers and income

Manage Customers and income

4,006 Topics
5,224 Replies

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4006 Topics

123145816878689

Manage Customers and income

What is the root cause of this error "The authenticated TIN and documents TIN is not matching" when submitting the E-invoice to LHDN?

#1 Setup the E-invoice according to provided by QUickbook. #2 All successful but don't understand why authenticaed TIN is not matching the documents TIN. #3 Error message given can't fix by QuickBook AI agent.

MOHAMMAD-HIJAZ---ACCOUNTANT

Manage Customers and income

will invoice mobile web based-PDF view via WhatsApp sent invoice link be properly and clearly showing and zooming just like PC or Laptops web-based PDF view?

I used to send invoices via WhatsApp link and its view via mobile was perfect for all customers. but unfortunately, recently something went wrong. it is still viewing perfectly on PC or Laptop. but not on mobile.

AaronTrimbleAudio

Manage Customers and income

I believe a client paid an invoice through quickbooks with a bank transfer because I got an email notification, but my invoice dashboard shows still unpaid. Fix?

No text available

southteffiacoopsociety

Manage Customers and income

Is anyone else having trouble attaching bills to invoices

The VAT rates are all over the place. I never had this issue with the old invoice formats

Ksenia-Fedianina

Manage Customers and income

Hi, despite I have Essential version--multicurrency option does not work for me. Cannot create any account different from home currency. Please assist

Multicurrency mode is on but cannot choose another currency forbank accounts/customers/vendors

Manage Customers and income

How do i edit Remittance advice template that is sent to suppliers?Currently it includes text that we only want to appear on our Sales Invoice

Can i change it by default

Manage Customers and income

Can you permanently delete an inactive donor/customer?

Account was never used. Is inactive. Want to permanently delete.

Manage Customers and income

How to create consolidated einvoicing ? what invoice number to use ? what GL account to use ? Thanks

individual invoices already created. Not favor to use same invoice Income GL account for posting consolidated invoice to avoid duplicate income

Theodoros-Koutsou

Manage Customers and income

I get paid in us dollars, but my account here shows euros, how do i fix that? Yes i have multicurrency turned on

I get paid in us dollars (revolut), but my account here shows euros, how do i fix that? Yes i have multicurrency turned on

everythingaccessory18

Manage Customers and income

How can I delete inventory

I added an inventory to test it out. Now I am not able to delete it.

Manage Customers and income

getting message that says I can only use one foreign currency per transaction

everything is in my local currency - no other currency involved

Natalia Popodko

Manage Customers and income

Why no cost of sales transaction appears when invoice is created. O

The invoice was created. In transactionjournal appeared onle sales revenue amounts. No cost of sales transaction, even 0.

Manage Customers and income

How can I convert foreign currency balances back to their respective currencies after they were all converted to the home currency during migration?

During Migration, they couldnt migrate my foreign currency balances and they had to be converted to home currency. Now that i have migrated, i need to convert them back to their correct currencies.

Manage Customers and income

Please have your most senior customer service executive contact me at [Email address removed] I have much to share that will benefit quickbooks but WILL NOT waste more time

The IOS app has had a formatting problem for OVER 1 Year. Expenses scroll down and it cuts off the numbers. So many times in customer service and still not solved!!!

Manage Customers and income

Can n1 help; using the android app on the road 4 my line of work, need 2 know how i change the default sett 4 an open invoice 2 change the ACC where payments default n2?

No text available

Manage Customers and income

last year we paid $150 now qbo attempted to charge the card $334 so it was declined how to contact qbo and resolve this issue as today is due date and it is saturday

No text available

Manage Customers and income

Why is the invoice numbering system on the QuickBooks mobile app totally different to the invoice numbering system on my QuickBooks online system? Should be identical.

No text available

Manage Customers and income

The purchase orders are currently using GBP, but the company’s base currency should be EGP. I need assistance changing the home currency from GBP to EGP in QuickBooks

Unable to Change Home Currency from GBP to EGP in QuickBooks Online

Manage Customers and income

how i can make invoice format as a default when i print the invoice

No text available

Manage Customers and income

How can i manually input the home currency exchange rate as of dec 31, 2025?

No text available

Manage Customers and income

how to stop auto reminders for certain customers in Quickbooks?

No text available

Manage Customers and income

When inputting an invoice the column for inputting the date the service was provided has defaulted to such a narrow width I cant enter into it. Help

The column for effective date of service on each line items of an invoice has disappeared. How can I widen it so I can enter into it. I can print what is there but cannot see it or change it

Manage Customers and income

The old layout is not showing in my invoice! how can i get old layout?

No text available

Mohamed-Shiyam-Mohamed-Nizam

Manage Customers and income

Can I make all my accounts balance to zero since I have mistakenly posted the opening balances including the inventory values?

No text available

ongsuiechin5156

Manage Customers and income

hi i wan to resubscibe for the accounting services, can u give me some discount please ? because ur fees are increase higher now

hi i wan to resubscibe for the accounting services, can u give me some discount please ? because ur fees are increase higher now

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