Hello there, Shawnaje. Recent security updates on a bank's website can sometimes cause a temporary interruption in the connection between the financial institution and QuickBooks.
To refresh the connection, you can perform a manual update by navigating to the All app > Accounting > Bank transactions andclick Update.
If the issue persists after performing the steps above, we recommend contacting our Live Support Team. They have the tools to review the account connection in detail, determine why the bank is not communicating, and provide the necessary technical assistance to restore your feed.
Don’t hesitate to reply to this post if you have more questions. We’re here to assist you.
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