Other Questions

lorne-pearson

Why is an invoice dated in September, paid in October, showing as a sale in October??????? (program is set as accrual).

No text available

121

Carebear3589

Printed but didn’t post sales tax filing

What do I do if I started and printed the sales tax summary, filed it with the CRA but didn’t “file” /post it in QBO? Now things have changed after the fact and I can’t duplicate the original summary for the period. 

tvz123

Implement cache of user's previous page so when we post/save anything, it immediately goes back to last page and processes/posts in background (no 5 sec. load delay)?

This 5 second delay between saving changes and posting transactions is ridiculous. I am sure there are a million things under the hood to keep the platform functioning, but this save/load delay has to be put at the TOP OF THE LIST of things to fix. Please and thanks. Why not?

billing116

Why any professional trip shows up as "potential deduction: 0"?

Any trip captured in the mileage section of quickbook online shows potential deduction of 0. It's unclear why.

info2330

QB is not sending out an invoice as it says I am signed out of Intuit even though I amAny suggestions how to get these two in sync?

I have restarted QB. I have done same in Intuit. It will just spin until it says again" not signed in to Intuit"

151

Pablo-Mochcovsky

Getting "The uploaded file isn't a valid Web Connect file" uploading from the bank. It seems the problem is <CHECKNUM> tag in a transaction. Anyone else seen this?

The qbo file was downloaded directly from the bank. By trial and error I realized the only odd field out from previous uploades was a transaction with a CHECKNUM tag in it. I checked the OFX Version 2.3 specification and it does have CHECKNUM as part of the STMTTRN. Is this new or has quickbooks never supported that?

Oksana Shakhvieliedova

Dans le rapport d'opération, je ne peux pas générer le rapport avec Dt et Ct. Comment ça marche?

Je voudrais voir Dt et Ct séparés

mary53New Member

updates

I have been having trouble updating the july 1 2024 payroll update.  Have been doing it manually since then.Also everytime that i opened quick books pro 2024 desktop it tells me that there is an update, i go to do it, but it stops half way through, so I have had to abort.   Eventually i could not get into quick books at all.  I have tried all the suggestions posted, but nothing seemed to work.Today  i right clicked on the quick books icon and clicked on trouble shoot compatability then program compatibility  trouble shooter.  Did this several times.Well, now I can get into quick books.    First thing i did was a back up.   Quick books is working, but is very very slow.;    I checked my payroll and it now shows that it is good until 12/31/25  Attaching screen snips.   I am almost afraid to close quick books now as i still need to do the update when i open it.     Question is because i was doin

132

mary53New Member

uninstall and install quick books

Could I get step by step instructions on how to uninstall quick books pro 2024 and reinstall it. 

672

Peter-Guy

Why Banking → USD Bank feeds not working

Is USD banking feeds suport ise

economies

Comment transférer le données de Odoo vers Quickbooks Online?

No text available

102

modernmechanical

How to create new project using the android mobile app?

Project's option is toggled on using the online platform.

101

treasurer194New Member

The font size is too small . How can I increase the font size?

No text available

not match with bank statement

Strudel

Estimates - Item amounts not appearing

When I create an estimate and I choose an item from my item list the amount does not show up on the estimate.  However, the amount for the item appears on all other reports. What could be the problem.

272

loversNew Member

Bookkeeping Error

I have a bookkeeping service and have somehow missed paying CRA for paying payroll tax for Oct 2025.  I realized the error on the payment for November 2025 on Dec 15th   The penalty was 1028.00.  As this is my error am I responsible for paying for the penalty from my business.   All of November I felt quite under the weather and was frantically trying to finalize the Sept year end and to the Accountant by November 6th. for this same client   I did put in for a relief, but doubt it will be granted as I have do not have medical receipts.  Any kind of advice is great.Thanks so much

sarahsnaturalnails

Cannot connect any CIBC bank or credit card account: "Sorry, an unexpected error has occurred". All accounts have been shared, QBO will not pass this point.

I have given all account sharing permissions via CIBC Smarkbanking for business & QBO can see the account but it will not add it

242

loulou88

Trying to map the payroll setup and the message is saying "failed to load chart of accounts data". Is there something I need to change?

Chart is working for all other program aspects. All other payroll settings are complete except mapping of expense, liability, and bank account.

Ximena--Garcia

Could someone from QuickBooks please support me by letting me know how you operate during Christmas and New Year, so we can prepare for payroll?

meadowvale

I am on a discounted rate for 6 months. If I want to subscribe a full year. Will I lose the first 6 months discounted rate?

No text available

peterson0807

i am logged in. i want to enter a new transaction. i click new. the screen turns grey and is frozen. cleared the cache tried different browsers and in private session.

i am traveling and not in my home country but i do have 2fa and security key so its not an authentication issue. i am in the company. just unable to DO anything

Forgepeakweldinc

how do i add my tax numbers to been showed in my invoices

No text available

Any tips on how to handle a meeting with a potential new client? 

DivyaModyCommunity Manager

QuickBooks Online year-end guide

Stay ahead of the game and learn how to have a successful year-end with QuickBooks Online. This post covers the highlights of year-end planning.   Here’s what you and your accountant need to know to close out the previous year and prepare for the next with ease: Review the first month of your fiscal year Check when your accounting period starts. Go to Settings and select Account and settings.   Select Advanced. In the Accounting section, select the pencil icon ✎. Select the First month of fiscal year ▼ dropdown, then select the month where you start your fiscal year. Select Save, then Done. Check customer account balances Make sure your customer’s info is up to date. Follow this link to complete the steps in product  Select the Type report name here ▼ dropdown. Search for and select the Accounts receivable aging summary or Accounts receivable aging detail report.Note: These reports are only available in QuickBooks Online Advanced, QuickBooks Online Plus, and Qu

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