Cash Sales

Forum|Forum|1 month ago
May 15, 2026
1 reply
2 views

I’m new to quickbooks and have a cash sale question. I’m using POS with QuickBooks Desktop. My POS receipts include full cash sales, but QuickBooks is only receiving a small net amount into the “Cash Received” account (ex: $10), while my actual cash being deposited into the bank is higher (ex: $100).

The amount I’m depositing, does not show anywhere in quickbooks. Would the correct way to handle this be-

Go to “Make Deposit”

Line 1: From “Cash Received” = $10

Line 2: From “Cash Sales” = $90

Go to “Make Deposit”

Line 1:From “Cash Sales” = $100 but then my cash received account will continue to grow.

or is another way of handling this?
Thank you

QuickBooks Desktop

ChristineJoieR

QuickBooks Team

Does the Point of Sale (POS) system automatically sync with QuickBooks Desktop? If the $90 appears to be missing, it is likely in another asset account. We need to locate it before recording the bank deposit.

First, we need to determine where the remaining $90 is located in the accounts, such as Undeposited Funds, a bank clearing account, or a sales account.

Please avoid using either of the manual deposit recording methods you suggested for now. Manually entering cash sales on a deposit line will duplicate your income since your Point of Sale system has already recorded the sale. Instead, we need to locate where your system is automatically routing that missing $90 so you can record your deposits accurately.

However, if the amount remains missing, we will need to review your POS financial settings to see how the sync is configured or contact POS phone support for further assistance.

Let me know if you have any other concerns.

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